Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 526 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
5100 N 9th Ave, Pensacola, FL 32504
Phone: (850) 760-0558
Hours
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
Jim Zagrzebski
This is the THIRD time I’ve come into this Chipotle and the THIRD time that they have been OUT of their GRILLED VEGGIES. On top of that their Sofritas were old and dry – AGAIN. And there was absolutely NO tabasco sauce available and NO napkins. The floors were covered in filth and the counter tops looked like they hadn’t been cleaned for hours. To top it off when I opened up the burrito and started eating I almost broke a tooth on a hard piece of plastic from some sort of corner of a container (see picture). I can’t stress how disgusting this is on so many levels. When I was in there I asked to speak to the general manager Daniel Taylor but was told “Oh he ain’t here.” This is the last time I will come into this Chipotle and I will tell everyone I know to steer clear of this filthy place.
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Preston Murphy
I’m usually a fan of Chipotle, but this particular location has continued to decline. My experience tonight prompted this review: The restaurant was a complete mess. Tables hadn’t been wiped down, water was pooling near the soda machines while the rugs were completely soaked, food had mediocre taste, no chips were available, and the male bathroom had no soap in the dispenser while the hand sanitizer was just dripping everywhere.
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Michelle K
I had been craving a Chipotle burrito as I hadn’t had one in 6 years since moving out of state and I was so disappointed. It’s all in the roll and when it’s sloppy, it’s just mush in a tortilla. The construction next door gave everything a taste of plaster anyway. This used to be my favorite fast fresh food spot. Well I guess I can let another 6 years go by as my craving has been shot.
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Ashley Whitman
The boy making my food was so nice and the cashier made sure I didn’t leave without ordering their chips because they’re made every morning. I love this place it’s always so friendly and fast and on a Saturday too !
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Raven Ramos
The place was a mess. The food was completely sloppy and all over. The burrito literally was a mess. We asked for the two things to be bagged separate she put them in one bag I asked for an extra bowl she said okay and never gave me the extra bowl. The floor in the eating area was covered in food. All in all worst chipotle I’ve ever gone to.
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Chelsey Bowens
I get here and it took 5 min before any of the three people staring at me waiting for someone to greet me came to ask what I would like to order . They were out of the grilled veggies , and there was gnats . The food looked old and the restaurant itself was dirty . I was going to eat inside but it looked very unkept . I have worked food service , so i understand that it gets busy etc . But I am literally hoping when I go home tonight I do not get food poisoning.
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Stefanie Walley
Ordered through Uber eats, a salad with steak. Got a chicken rice bowl. Uber eats only let’s you contact the driver or leave them a bad review. This is from the restaurant, they are not holding up the standard. Very disappointed
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J C
This chipotle might be the worst chipotle I’ve been to. After my second time purchasing a burrito bowl I think I’ve had enough and won’t be going back to this chipotle. While eating I found a piece of sticker that’s usually found on avocados in my food. So please watch out when you eat the guacamole. Absolutely disgusting. Some of their employees nowhere near professional either. Nobody forced you to work at chipotle. Don’t get an attitude with me when I ask for something on the side.
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Cindy Sober
Love this place, one of the few restaurants that actually make real authentic Pico De Gallo and they put it on your food. Not like a side item. I like getting bowls and the best is offer Brown rice that is healthier and are not a carb count.
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Elizabeth A Fulgham
They have great food I can’t take that from them so for that I give them 5 stars but please tell your staff to work on their attitude and patience with the customers! I know they are always busy but customer service is very important and one of the employees there was a little impatient with my mother and I as we was placing our order…
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