Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 446 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
3479 Towne Blvd, Middletown, OH 45005
Phone: (513) 392-4236
Hours
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
Photo Gallery
Reviews
Rebekah Landen
I ordered a salad and there was almost no lettuce. The amount of lettuce given could barely be considered a topping. It’s a salad. It should be 50-75% lettuce. If I wanted a burrito bowl, that’s what I would have ordered. This is not the first time this has happened. Do the employees making these not eat salads? At least they put the side of dressing in the bag this time.
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Alondra Lucas
This has been the worst Chipotle I’ve been too. My quesadilla was 8.95, more than a chicken bowl just for a mediocre serving of cheese! I asked to get more and they said that was the portion for a quesadilla. Also my chicken was super burnt. Chipotle was my first job and I’m beyond disappointed on their lack of care for food quality.
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troy purdin
Spent $40 on food. One of the items was queso and chips. We paid $4.50 for them. I get home and the bag is almost empty with just a few chips at the bottom of the bag. Guess it’s just queso tonight.
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doug baker
Very strange but they seem to always be trying to get you to leave. They close at 10 but just after 9 the girl at the register comes out and starts stacking chairs on the dirty tables like they are already closed. I think this is an attempt to get people to not come in thinking they are closed. The tables are usually dirty and you have to clean your own. The girl is more worried about stacking chairs on tables than cleanliness. No one is super friendly.
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Evan DeWitt (RXevan)
Best chipotle in greater Cincinnati. Other locations are so bad I can’t believe they’re still open, but this place is fast, has a full menu, delicious hot ingredients and a friendly staff. The other stores in the 513 need to take note. Ordered online and friendly young man working the counter Saturday morning carried my food to my table asap when done. Said 5 minutes and it was 5 minutes. Incredible. Thank you very much for a job well done. My family and I appreciate your greatness.
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Toryn Offenbaker
This Chipotle is VERY hit and miss with their service and quality of food. It usually misses. The experience we had last night was probably the worst so far. When we walked in it there were two girls running the line. They saw us walk in but let us stand there for a good two minutes before ending their conversation and acknowledging us. I always get three sides of chicken in a burrito. THAT’S IT. So I’ve always been charged for just that. 3 sides of chicken and a tortilla. The chicken was super dry and they charged me for a chicken 3 pointer with two extra sides of chicken making my burrito over $13. I always get a large bad of chips. They charged me for two. My boyfriend got a steak bowl and the girl was just slapping the stuff in there while trying to have a conversation with her co workers. When she was done they literally set our food there and walked away and started talking. No one checked us out until what looked like the boss for the night asked this girl who was limping to ring us out. You could tell she didn’t want to be there at all by her attitude. When the total came out to almost $40 and we have literally never paid that I was extremely confused but honestly the service/attitude was so bad we didn’t even want to bring it up. We just wanted to eat and leave. I got a small drink for myself and always get lemonade. They were out. When I asked the girl about it she said they’re out and have no more to put in there. Future reference you should probably put a sign up because I wouldn’t of wasted almost $3 on a small drink then. I would of got a cup for water. The chips were also stale. So it was just a horrible experience. They have good days, but you’ll most likely catch them on a bad one.
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Ria Roth
In the last year or so, several of the Chipotles that I visit have taken a turn for the worst. I have had more than one meal that is cold. They seem to over salt everything, including the chips. And yesterday I ordered my usual chicken and black bean burrito and the black beans had a very strange taste, as if they had been over-condimented with something.
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Erin May
great food, but drive thru pickup is the worst experience. i’ve given this chipotle the benefit of the doubt 3 times and ordered a pickup order. it doesn’t matter if i’m the only person in the drive thru or if i’m one of 10 people, it takes AT LEAST 30 minutes to even get someone to come to the window. the food is amazing, but if you’re in any sort of rush don’t bother with the drive thru.
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Kurt Grafton
This chipotle location always has great food. I usually get the burrito with chicken and steak mix. The food is always fresh and the staff is fun and enjoyable. Great location and greet people.
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Kevin Loh
Horrific support for a locked-out rewards account. I have traded emails with Chipotle for the better part of a week, all in a futile attempt to re-gain access to a rewards account that was hacked. All they can offer is to tell me to reset my password. You’d think that a huge company like this would be able to offer a little more help.
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