Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 634 reviews, the restaurant has received a rating of 4.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
5801 South La Grange Road, Countryside, IL 60525
Phone: (708) 582-6192
Hours
| Sunday | 10:45 AM–10 PM |
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
Photo Gallery
Reviews
REpro 2
This place is disgusting. They never clean here. Tables and floors are disgusting. Food particles are everywhere. The filthy environment here makes the food seem disgusting. It makes you wonder how filthy the back area that you can’t see is.
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Jevon Dyer
Walked in to get some late lunch, young lady who began taking my order made me stand there for a good 3 minutes before acknowledging me. Then she asked “what can I get you” not “Hey, how are you? What can I get started for you today?” That’s very rude and disrespectful, I come to get food from you guys faithful and not once have I been treated this way. If you’re gonna have a funky attitude then you shouldn’t be in customer service at all. I’ve been in customer service for 7 years selling vehicles and not once have I ever treated a customer of mine that way. No matter what kind of establishment nor the amount of money is being spent, every customer NEEDS to be treated the same way. It’s unacceptable and I’m very disappointed in the way I was just treated. Ended up asking for the manager and she came over to see what was wrong, she was way more respectful than the other woman.
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Gerald Schaefer
This was what I got. That’s supposed to be a steak burrito bowl. I’m at work, can’t go get another one. Guess I’ll skip lunch today. Thanks guys, wonderful job.
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Daniella Silva
Just got out of there from picking up food, made eye contact with 4 of the guys standing in front and none said anything for a few minutes until I asked for help. Got my food and realizing now he missed last ingredients I told him. The one farther down Lagrange by 1st Ave is much better.
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Mohamad Thabet
Last night, I had the pleasure of dining at Chipotle for the first time, and it was truly an unforgettable experience. The combination of delicious food, attentive staff, and quick wait times made it an evening to remember.
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Jonathan Rosillo
Food is good, but the portion sizes are very stingy and want to charge you extra even if they barely put any on the spoon or if some fell off the spoon.
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Jose Rodriguez
They don’t like to open on time. So if they can’t open their doors on time I can’t trust that they even keep the place clean or their food fresh. Get it together.
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thevegan_diaries
First time at this location in early 2023 and this will be my last. Arrived around 3pm, wasn’t too busy but then a line formed out of no where. Still didn’t feel like rush hour, there was no vibe of a rush. After the family in front of me orders I’m up next. I was ordering for myself, my husband and my toddler. Just because the line suddenly formed behind me and got long that’s when I felt rushed and was not being listened to. I. Was ordering my first bowl and already felt rushed. I spoke up and gave a heads up out of curtesy that I had more than one bowl to order. The young gentleman heard me, repeated himself but soon forgot. We were almost done with my first bowl when the other gentleman comes to help, but before he took the peoples order behind me he asked me if I was going to have anything else, which I appreciated because the guy taking my order, had already forgotten I had more bowls. I said yes, two more actually a bowl and a kids plate. (Once again) They kind of looked at each other like why haven’t you started on the rest? But quickly started my other bowl. Now I felt a bit more rushed since two different people were asking what was going on what bowl. Still, I remained super calm and collected for a pregnant hungry woman being rushed. They were again almost done with my second bowl when no one had asked about my kids meal I decided to speak up (again) and mention my kids plate. The young man helping me looked semi shocked and annoyed but i didn’t let it get to me because I had done my part many times in letting them know what I wanted to order. The team was the one failing at working together and listening to the customer. I’m a very easy customer, I never complain and I usually never speak up when things go wrong. Finally I get all 3 meals. The staff even had trouble communicating with check out because they just seemed so concerned about the growing line. In their defense I think there could have been maybe two more people working. One helping serve the food for a total of 3 and an additional person cooking in the back. Because I’ve eaten at chipotle many times, during crazy rush hours and the customer service has always been better, more efficient and friendly. I think the team just need to work better. They ended up forgetting to top my bowls with guac after they asked me twice, whatever no big deal…at check out my total is usually close to $40 but I was shocked when it was only $25. They did forget my drinks so I spoke up (again) and let them know they forgot my drinks. So there was a separate transaction, again no big deal. After my family finished eating I dreaded having to go back and ask for a bag and a lid because my kid was forgotten . Any other day would be no big deal but again this place made ME feel like I was asking for too much. Even though I was just a regular mom ordering for her family. I am not even those customers that keep asking for “more & more” of the toppings haha. The man didn’t looked pleased with me, and didn’t smile or anything when he handed me the bag and lid. Don’t come here. Anyway order number 207. And thank you Tessa for being the only one that was actually trying to help during check out and get my order rung out correctly
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Maybelle Cardona
Love the workers here and love this chipotle, but this is the only chipotle i know that keeps the mobile order behind the counter even when the mobile rack is still there. This would be fine if they constantly tended to the ppl picking up mobile orders, but they forget sometimes. And if you’re going to be hoarding orders behind the counter, making your job harder, you need to be calling out names for the orders you do have so you can get rid of them faster. Idk just seems like common sense to me. And i honestly just think they need to put them back on the “To-go rack” bc they’re just creating more work for themselves and creating a line for no reason.
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John Doe
I order here often and I told them they did not give me my chips last week and the little girl accused me of lying so I will never return to Chipotle ever again
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