Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 881 reviews, the restaurant has received a rating of 3.3 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
5642 Allen Way, Castle Rock, CO 80108
Phone: (303) 663-0552
Hours
| Saturday | 10:45 AM–9 PM |
| Sunday | 10:45 AM–9 PM |
| Monday
(Labor Day)
|
10:45 AM–9 PM
Hours might differ
|
| Tuesday | 10:45 AM–9 PM |
| Wednesday | 10:45 AM–9 PM |
| Thursday | 10:45 AM–9 PM |
| Friday | 10:45 AM–9 PM |
Photo Gallery
Reviews
Taerna La Hue
At this location the floor was dirty and the forks were in water soaking like they had just been taken out of the trash can and been reused. The tortilla machine was broken and you could not get a burrito so you had to get a hard taco. the staff were also rude and didn’t care. The food was average and pretty expensive for not great quality and tiny portions I received a miniature scoop of rice beans and protein. The whole area was incredibly dirty and there was tons of food all over the serving area. This was easily the WORST experience I have ever had at a fast food place. Believe the one star review and do not go here
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Karen Wittman
Let’s start with no toilet paper in the restrooms. Every table was dirty. Dinning room was not stocked and there was no carbonation in the soda machine. One of the line guys was grabbing cheese and lettuce with his gloves hands and refilling all of the items with the same gloves then after wrapping a burrito with his gloves he was wiping his gloves on his dirty apron before helping the next customer. Seemed well staffed tonight but 3 people in back were drinking soda and talking while cooking meat
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Greg Scharlach
Unbelievably horrible experience. I will never go to Chipotle again. $43 for three bowls and 3 drinks. My bowl had 1 tiny scoop of rice, 1 tiny scoop of beans, and 1 tiny scoop of meat. The trash was overflowing, no utensils to be found, and the soft drinks had literally zero carbonation. They were plain water and syrup. Ice was everywhere due to everyone pouring out their drinks. Why would anyone ever come back to this place? Believe the 1-star reviews. Save your money.
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Body By Murph
Chipot-lay an egg should be the name of this place. Unbelievably poor customer service and restaurant efficiency. I’ve been treated better at 2 AM at Taco Bell. I put in a large online order and 2 hours later it was still not ready. There were many groups ahead of us that had the same issue. Instead of being apologetic, the manager was condescending and treated my simple question like it was a presidential debate topic. What a shame. On top of all this fiasco, look at these bowls we were served. This franchise destroys the reputation of a great company. Go anywhere else. It’s worth the drive.
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Stone Mattison
This food was awesome! They made my food quick and did not mess anything up. They were also very friendly and understanding of my exact order. Some people say this Chipotle is messy and not well kept but in my opinion it is clean enough. Very great dining experience!
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Tori Andrews
Do not recommend unless you are looking for incorrect orders, unprofessional staff and undercooked food. Can’t believe this place is still operating. See attached photos from my most recent attempt at enjoying a Chipotle burrito. Missing ingredients, added ingredients? These people are nuts.
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Mikaela Wagner
The servers were absolutely wonderful. Especially one young man who may be just past 16. His energy and bold voice was so uplifting and easy to hear in the crowded atmosphere. And he even made small talk with me while he warmed my tortilla. That’s not a quality you see in a lot of people’s these days. Each server ended our conversation with a smile, and the food was as good as ever. Will be coming back.
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Graham Nessel
THIS IS THE WORST CHIPOTLE IN COLORADO!! The line is always filthy. The foods are always mixed together from falling off serving spoons into each other. Dirty dishes stacked up. It’s just awful.
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Jamie Norris
Best experience I’ve ever had at a chipotle. EVERY employee was very nice and even gave us free drinks while we waited on our online order. Would come back to this location for sure!
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Katie Harris
Ordered a quesadilla online for our daughter and received this. WTH!? Thanks for ripping us off. They are always understaffed and screwing up orders. Just go to Parker or Lone Tree. Don’t give the CR location your money. Has to be the worst Chipotle in CO!
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