Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 336 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
7610 W State St Suite 110, Boise, ID 83714
Phone: (208) 853-0853
Hours
| Sunday | 10:45 AM–10 PM |
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
Helen
The staff were nice, kind, and helpful! The food was good. I’d definitely recommend this place. I will be going back.
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Boots
I hope the management will read this. Can you please at the very least ask your staff to greet your customers? I swear whenever I come in to order food, there is 1 person actually making food for the customers while the other employees are off making guac or something, can you at the very least have them say “hey we will be with you in a moment”? Or better yet, have them actually help the customers, you know, the people that buy the food and are keeping the business alive? The food itself has always been good, so no complaints there, the service, just needs to pay attention to the folks that walk in the door.
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Anthony
My wife and I ordered online on Friday 1/14 through the Chipotle app. We were notified that the store was out of chips and lettuce. The first dish was one taco with barbacoa beef, rice, salsa, cheese, and the first picture is what we received. The second dish was one taco with the plant based chorizo, black beans, rice, and the second picture is what we received. The third order was three tacos with barbacoa beef, black beans, and the third picture is what we received. Whoever made the third order didn’t drain the meat or beans so the tacos were soggy, the packaging was soaked through and ended up soaking through the bag that our order came in. I drove to the store and asked the employees if they were able to remake our order. After showing an employee the food that they sent out (maybe a shift lead?), she seemed annoyed and asked me what was wrong with the order. After remaking our orders we finally recieved the correct portions and quality. Through the app I requested contact info for the GM or manager to inform them of fixable issues but was informed by customer service that the local management team would be too busy to talk to me. Chipotle has been slowly getting worse with customer service and food quality for a while. If they paid their workers more and stopped overworking them, I’m pretty sure it would fix a lot of these issues.
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Haidyn Courtney
i’ve loved this location since it opened, sometimes they do have young workers that are immature but the other workers are super nice and friendly!! i also love the food and i haven’t had any problems major enough for me not to come right back!!
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Marilyn Isaacs
This quesadilla looks nothing like the picture that is advertised. No sides or dips…still charged full price
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rashaun.
I’ve been all over town but this Chipotle really gives me the VERY BEST experience. The cooks serve such superb food. The fantastic employee there named Anthony made sure my steak was perfectly cut and salted before handing it to the manager Fox (who’s also amazing!) so it could go on my bowl. Will be coming here again and again for decades to come!
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Brandon Hoffman
Accidentally ordered on the app to another store. I showed up and realized my mistake when my food wasn’t there. I would have went to the other store to pick up the food but the manager and team took care of me and remade my order. Customer service like that goes a long way
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Danny Kenney
I’m a customer for life at this Chipotle location. The staff were friendly, professional and so, knowledgeable about each item. Lastly, the food was GREAT!!!
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Zane McCallister
I am as bummed about this review as I can be. For a decade Chipotle has been my go-to lunch location. Anymore I am dining there on the memory of what used to be. The staff is slow and the opposite of helpful. There are important ingredients missing almost every time I go. The place has even been closed on multiple occasions! I thought well, maybe it is just the one location? Nope! Same thing different store. Dirty, bad service missing ingredients, inconsistent scheduling… I guess the game is over. Goodbye my old friend.
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Jasmine Navarro
First off I have been to this location a couple of times. Pretty much every time I visit here there is usually the same employees during the day working including (I’m assuming their manager). The manager especially always looks so unhappy to be there! Does not help out his crew members on the line when doing orders and solely lets one worker take on the line of customers maybe there is a reason why this is but to a customers point of view he could care less about customer service and the speed of which customers are helped. It is obvious there is no urgency and maybe this is from lack of staff however you don’t see any assistance hardly from the guy that is always working on cashier.
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