Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 352 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
935 Broadbeck Dr Ste C, Thousand Oaks, CA 91320
Phone: (805) 499-3561
Hours
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–10 PM |
| Monday
(Labor Day)
|
10:30 AM–10 PM
Hours might differ
|
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Michael Bailey
I ordered and paid for a watermelon limeade and a burrito. They gave me a sealed bag with a burrito and an empty cup. I realized when I got home. They didn’t bother to tell me that I needed to unstaple the bag and get my own drink.
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Kel Postel
Always behind on their line, food items get left over long so the meat is always cold, the staff skimp on the portion sizing because nothing is ever prepped, messed up online orders.
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Carmel Lankford
This place gets a 1 just because of friendly staff, & but that’s it. 2 hours later my stomach still feels like a painful knot. . Trash is on the tables. And the food is DISGUSTING…. 27.00 DOWN THE DRAIN. This steak was disgusting it was chewy like a and fat & gristle all through. The rice wasn’t cooked the chicken was cold.. no flavor. I thought with that name there would be flavor. ????
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Lourdes Hipolito
I ordered through the app and app said it was ready. But when I got there, my food was not in the pick up area. I saw a bag behind the counter but I’m not gonna go back there to check the bag. Took a min for an available employee to grab the bag for me.
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Genesis Barillas
Whoever was working at 9.10pm on august 10 sucked, i ordered online and asked extra carnitas and guess what? No carnitas , not even a little bit. Guess he forgot, so 22 dollars for a bowl of rice…..ridiculous
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Tatiana Vasilyev
This location is constantly behind on prepping food items or just out of stock in general. You wanna come here for dinner? Good luck trying to get anything besides corn and lettuce. Last 3 times I came here they have empty bins of their food items when there is a huge line. And when you ask if they have anymore of a certain item, they act like it’s a huge task to fill it up. Some of the employees have a major attitude too. Love the food here. It’s just annoying to have a majority of items constantly out of stock or not prepped.
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Loa Arnoth
I come here regularly because it’s the closest one to my home. Almost every time I come they are out of something, guacamole, chips!, taco shells! How do you run a taco restaurant without these items?? The staff has a lazy slow bad attitude also, they consistently move like depressed snails, like you’re bothering them for being there. They open their doors late for business, and the counter girl took 5 minutes to wash her hands, put on her apron and ask me what I wanted. I was late for a meeting and it all made me later. I asked to speak to the manager and the manager made excuses telling me that I wasn’t being understanding because I didn’t understand that they were short staffed and it wasn’t their fault. Has standard business protocols and attitudes been completely thrown out the window with this next generation??? Upper management you need to check this store. It’s failing daily.
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Stephanie Roberts
I think I’m finally done with this Chipotle. Its 6pm and they are out of beans and guacamole. They are always out of so many things and they never have any replacements or back ups. They just tell you they don’t have any. The other day my son got a steak burrito and they literally put 3 little slices and that’s it, that was ok with them to make a burrito like that and charge for a steak burrito. I’m just done. Too bad my kids really liked them.
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Belen Barber
This is by far the worst chipotle I’ve been to, unfortunately closest to my house so I have been multiple times hoping they will be better. First few trips no chips no apologies by anybody there. This time I order via app, get there to pick up to be informed they are out of tortillas…how the hell do you run out of the main item…so they replace it with tacos, not the same cost and no offer of refund. Get home and the order is incomplete. Call the store and no answer. Worst run Chipotle, would rather drive to a different location further away then return here.
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Jennifer Azcunaga
As someone who worked there, I confirm all of your comments. Working there with the manager on duty is bad and makes the restaurant worse. What you have seen or experience, is not just once, is every day. And careful with the food, you don’t know if they washed the veggies properly or if they even wash them .
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