Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 927 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
2675 El Camino Real, Palo Alto, CA 94306
Phone: (650) 462-9154
Hours
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday
(Labor Day)
|
10:45 AM–10 PM
Hours might differ
|
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
Truth Integrity
Very unhappy with the service provided today by Maria. She was most rude, we asked if she can use more bean juice and light beans, she said she can’t do that but they do it at every other Chipotle. Rushed through my order when I made it clear exactly what I wanted. When I am a customer, I am not just paying for the food hut also the service and we should be treated fair like everyone else, not like we’re in an assembly line. There’s no appreciation for these jobs especially when The Chipotle by Stanford mall only so only orders and customer service is turning in the hands of AI.
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ayush kalani
This Chipotle is better than the one in the Stanford Mall. They are more generous with their portions and provide faster service.
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Thomas Blaeschke
Meal was good but not exceptional. Could choose what I want to add – still was put on there in a fancy way. Rather serving fast although nobody behind in line.
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Jawed Khan
Lemonade was out waited for sometime to refill but eventually we left with whatever drink was available.
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Zachary Thomander
We ordered two burritos on Uber Eats from this location (Uber Eats was fine, this review is on Chipotle). I was completely shocked when we received them. They were literally 1/3 the size of what they should have been. They also lacked the guac we paid for ($8 worth!). There were maybe 5 pieces of meat in the entire thing (I could literally count this because they were so few and so ridiculously over-salted). Mostly just beans and rice. Just really sad. Trying my hardest to get a refund.
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Emre T
To go burritos are bad. They wrap it in aluminium folio which sticks to food and ruins the taste. Lots of ingredients but all are tasteless. Guacamole nachos were better. But guacamole was a darker color at the top when we arrive home in half an hour.
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Andrew Castiglia
This chipotle location SUCKS! they always skimp on the meat forcing you to order double meat for a decent bowl.
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Ty Dingus
This establishment leaves much to be desired. The service provided here is truly disappointing, and the quality of the food falls far short of expectations. Additionally, upon entering the premises, it’s disheartening to observe that the hand sanitizer machine, which should convey cleanliness and safety, is unfortunately tainted with mold. These issues collectively contribute to an unpleasant experience for customers.
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Yvonne Perez
Dude behind the counter working the cash register was also completing the order (adding the salsas, cheese, lettuce, etc) … touched everything else before dipping his hands in the cheese and lettuce to complete my order. Rang the register and was prepping food without switching gloves… and he also adjusted his face mask . unhygienic af .
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Eric Felix
On 04/16/2023, I visited this location at the posted daily opening time of 10:45AM only to find they were late to open. I waited outside in plain view of the staff but nobody opened the door or acknowledged me. I gave up at 10:55AM and returned to my car to leave for an appointment. I saw two other people attempt to enter at 10:55AM only to discover the doors still locked. They left as well. Staff was obviously inside but provided no acknowledgement of customers waiting outside or attempting to enter during business hours. Lazy, inconsiderate staff, but you’ll find that at most Chipotle locations.
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