Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls. Based on 866 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery
Address:
11065 Pacific Crest Pl Ste B101, Silverdale, WA 98383
Phone: (360) 204-5647
Hours
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
Menu
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Photo Gallery
Reviews
CHARLES SZENTKUTI
I’m not really sure what’s going on inside here. But there is usually only one person working the line, you can expect to wait 20 minutes at a minimum. The food is usually super empty and no one working the grill. It’s all younger people working here and I get it, I wouldn’t want to work fast food either, but you have to at least try to pretend you care. The only reason this place is still open is because there isn’t another location around. You’d think corporate would come in here and fix things or shut it down. I wonder who owns this place because they must not live around here. I actually feel bad for the employees here. I’d looks elsewhere for lunch
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Graham Hurtt
The wait. Be prepared for the wait if you come here. They had one guy working the entire food line while 6 other people cooked and did online orders. Seems online orders are more important. Stood in line for 30 min and moved halfway (where the picture was taken). 7 total employees visible and only one on the line with the customer line reaching the door. Crazy.
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Karl Olsen
Hearty portions, custom made as requested. I recommend adding all four salsas for a variety of flavors.
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Amaree Matthews
We took some students to The Trail after a field trip yesterday, and the students came with cash. But apparently THIS store requires exact change? So if a student didn’t have the exact amount, the store was literally going to steal the remainder (or at least the coin part of it!) What???!!! How do you even balance the til at the end of the day??? “Oh look, we’re $17 over today because we short-changed all of our cash-paying customers! Pocket the difference!”
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leah hendee
After living in HI for a few years I was definitely looking forward to getting my hands on a Chipotle Sofritas burrito.
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_ lauren _
My sister asks for more barbacoa in her kid’s meal, and the girl says she needs to pay extra for that. Thank you for always giving us the bits and pieces when the meat is obviously empty, and not filling it up to the top! The customer service here sucks, but I know there’s a couple workers that actually give people their money’s worth. Quit being stingy.
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Violet Durig
The place was booming when I was in! The line moved fast and the food was worth it. Everyone was friendly.
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Bridget Dunn
Spencer’s was the manager for the night and he was doing an incredible job helping his team. It was extremely busy and he was working with only one chef clocked in. He multi tasked well and delivered incredible guest service. He absolutely deserves to move into a higher position. Spencer was a team player and a very respectable person. Five stars for spencer.
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Michael A.
Fresh ingredients and great taste. Conveniently located right off Highway 3 at The Trails in Silverdale. Lots of other food choices at The Trails, but this is an excellent place to grab a meal that is both fresh and fast if your on the go, or you sit in the dining area and leisurely enjoy your meal.
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Dr. Colleen Kragen
I have food intolerances, and Chipotle has been a go-to place for me at home and when I travel. Unfortunately, this location is extremely disappointing. Multiple times, I’ve ordered through door dash, and our burrito bowls arrived half full at best! Meager servings. Almost every time the white rice is very undercooked and crunchy. When I try to contact the store, I can’t get a live person because of the absurdly difficult automated system. When I go to Chipotle’s website and try to contact the company’s customer service to report the recurring issue, I click on the option to talk to the robot, and the chat never loads. Also, they only provide the option to talk to a robot, not a person. I’m so frustrated because my food options are so limited, I need this place to be good.
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