Easygoing chain serving familiar all-day comfort food & desserts in a woodsy setting. Based on 100 reviews, the restaurant has received a rating of 3.3 stars. Price $$
Address:
190 Bullock St, Chubbuck, ID 83202
Phone: (208) 904-0702
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Reviews
Valorie Price
We arrived at 12:05 pm Wednesday, we were seated after a few minutes. Because there was 5 of us we got a table faster seeing as they had larger tables available. Our drinks were brought out quickly, however we waited 30 minutes before we received our rolls. We could see part of our order sitting in the window from the kitchen so I had to ask for my sons lunch as it was now 12:45 and he only had an hour lunch break. . Another waitress proceeded to tell us that 2 cooks didn’t show up that day because they had been working 15 hour shifts since the restaurant had opened 2 weeks before. The managers were in the kitchen helping prepare orders with the one cook that was there. I wanted to order the Catfish because it had the least amount of carbs and sodium but was told the only thing that came with it was fresh spinach, no other sides. This is after the waitress said she had never taken a dinner order. At 12:50 pm our order finally arrived. I ordered the taco salad that had purple cabbage in it. My daughter had to get me my sour cream and salsa because the waitress was no where to be seen. The (not our waitress) returned to our table several times at which point we just wanted her to go away. It turns out she crashed my daughters wedding last summer and was removed after trying to steal decorations. Now I’m really not impressed. My husband and father-in-law and son liked the burgers, however we will go to Freddy’s next door from now on. I gave it 2 stars because the burgers were good and the price wasn’t awful for the 5 of us @ $61
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Claire Szewczyk
My husband and I have been regulars at Black Bear Diner now for several months since we moved to Chubbuck, ID. They have some very delicious menu items, admittedly we have only ate there for breakfast but it is delicious! We’ve always had great fast service and never had to wait for a table. While we love all the waiters and waitresses that we’ve had, we want to give a shout out to Toni who has waited on us several times and always been fantastic!
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Rick Fowler
I’d love to review the food, but after waiting at our table for over 15 minutes without even being talked to by any of the waitstaff, other than the surly hostess that grumbled something unintelligible as she sat us, we gave up and left. As we walked back through the restaurant to leave, we could see little clusters of employees standing around doing nothing, and none of them acted like we existed. If you don’t want my money, plenty of other places in town will gladly accept it.
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Victoria Teuscher
Fun times! We were seated quickly. There was some confusion as for the wait staff as to who had our table. But after about 10 minutes a manager stopped by took our drink orders and got things straightened out. Considering it was only the second day they were open and that was the only problem we had that shows a very well trained staff! Went in just for dessert. Two people at our table split the lava cake and it was steamy when they cut into it. Awesome! I and another friend had the coconut cream pie. And it was wonderful! Portions are large and splitting a pie will be the way to go next time. Food came out quickly. Only other complaint , and again small, is the trim board on wall is very rough, like snag sweaters rough. So if your in a booth don’t lean against the wall. All in all it was great and we’re already planning on going back for another friends birthday later this month.
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David Buckley
Dining was a little slow. Most of the food was pretty good other than the pulled pork on the taco salad. It was dry. The staff was very accommodating and resolved the issue of the pulled pork on a Timely matter. Might be a little while till I return but I’ll be back to give it a second go.
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Susan Grover
Have been to the Chubbuck, ID location several times for breakfast and had good food. Thought we would try them for dinner & what a mistake! Our food came out cold and my husband’s plate arrived 10mins. Behind my food. When he finally did get his food, it was cold also! Incredibly disappointed and will not be back. We have so many other great choices in town. Server did apologize for the poor service that night, but that didn’t change anything. The couple beside us also had the exact same thing happen to them. Extremely disappointed.
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Melanie Vineyard
We have been here many, many times since it opened. The food is always delicious, but the wait staff is not efficient. There is a blonde waiter that we have had several times; he seems to do a good job. The staff is all friendly enough, just not great at multitasking. Just this morning the table behind us asked for boxes from another waitress because they couldn’t find theirs. The table next to us waited for the entire time we were eating our food to have their order taken, and one table of two walked out because they had been seated for at least 15 minutes without being noticed by anyone working there. We had three different waitresses throughout our meal. The food was excellent as always, but the wait staff needs a kick in the pants.
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Marilyn Francis
We liked this place when they first opened, but they have gone down hill fast. Portions are large, we usually split something. The food is now only so so, menu is limited, not many gluten free or low carb options. They are over priced for what they offer. The staff seems to not be interested in customer. The food was not cooked as we asked (way over done when requested medium rare and eggs were hard.) We have had long waits sitting at the table without even being offered water to drink then to only be told they were out of what we ordered, or were short handed and would get to us “as soon as possible.”
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pam burgess
Took forever to get our food. When it finally came it was cold. Send it back twice. I’m sure all they did was reheat it both times. Salad didn’t show up till meal came. I would have thought they may at least discounted the meal but they didn’t. I don’t believe this was the waitresses fault. It had to be in the kitchen.I have never given anyone a review before,but just had to this time. I wouldn’t have given one star but that’s the only was this would go through.
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sj merrill
Food tasted good despite being way undercooked. I probably shouldn’t have eaten it and I don’t believe in sending it back to the kitchen, I just won’t go back again. I felt bad for the servers. They appeared to be quite overwhelmed. Another server dropped our food off after a wait that seemed to be forever, and said “here’s your food but I have to hurry to my table.” Not sure if they had to go kill another cow out back or if the kitchen staff was short handed as well.
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