Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 170 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No delivery
Address:
230 W Broadway Ave, Bismarck, ND 58501
Phone: (701) 223-0548
Hours
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
Reviews
Cynthia Dobitz
We use the drive-thru most of the time, so I will only say that the blizzards were great, but the crew member was less than friendly.
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Anna Arnoldussen
I have had 2 awful experiences here. First time I had a buy one get one free small shake coupon and decided to get 2 small vanilla malt shakes. The guy at the front (scary and mean) told me I had to pay the extra for the malt powder in the shakes which was fine since the coupon was for shakes and not malts. I asked if I would still get the deal and he just took the coupon from me and I assumed rang it in. At the end of my order he told me my total(~16 dollars) and I was confused but paid anyway(I had used 2 other coupons aswell) I got my receipt and found out that he charged me for both shakes. Then when I got my shakes 1 was decent and the other was just malt and milk. Horrible and really gross.
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Deborah Schwan-Hegney
A beautiful evening to enjoy a DQ ice cream cone.
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TineCrine C
Food is usually good, but the prices are becoming outrageous. Everything seems to get more expensive every time I come here, while the portions keep shrinking. There was only 3 people working when I came here during rush hour on a Sunday evening, and I had to wait in line for 20 minutes just to end up being overcharged by an employee who had no clue how to operate the register. Whoever made my sundae also didn’t know what they were doing, because they put all the chocolate topping on one side of the cup and didn’t even try covering the ice cream.
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Jaxon Tomanek
Waited in line for 15 minutes, Ordered a blizzard. 20 minutes later I confronted the workers about my missing order since everyone behind me in line had been served. They apologized and made my blizzard and gave me a free token for a sunday. The only reason this is two stars instead of one is the fact that my blizzard was good even though it took 45 minutes to get.
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Michael Meuer
This DQ needs more help now. Product was great as always but I felt very sorry for the two kids trying to keep up with a line that was 8 to 10 people deep the entire time I was there.
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pat smith
New owners change system for waiting on customers. You get in line and give the clerk your order,pay for it and then are directed to another window where you wait in line again to get your order. They had one order taker and one person actually filling the order. Super slow system. The order taker stood around while the other person filled orders after about 15 minutes the offer taker finally helped fill the orders. Took me 20 minutes to get one chocolate dipped cone.
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annoying squatters
This is the worst Dairy Queen I’ve ever been to. My chocolate syrup was not mixed in all the way and my blizzard was melted. My friends Oreos were also very stale and we did not pay over $10 for horrible service and food.
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Nick Lelm
After ordering 3 blizzards for the kids, better half and I, we were told that our strawberry banana SUNDAY was done.
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Alexandra L
I would like to start out with the fact this is my first negative review.. EVER. I don’t like to leave these type of reviews, but last night at this Dairy Queen location I experienced an event that will take a while to forget. The man running the till, rang up an elderly gentleman’s order incorrectly. As the elderly gentleman went to pick up his ice cream, he proceeded to explain that it wasn’t what he ordered. At this point, the manager began yelling at the man she was training on the till, basically calling him stupid. She then told the elderly man he would have to pay AGAIN to get his ice cream if he wanted it correctly. The elderly gentleman was confused and upset, and the manager proceeded to yell at him to make up his mind on whether or not he was going to pay again and get his correct ice cream or not. It broke my heart. This is not how training or customer service goes. I hope to see this addressed as this has always been a favorite dairy queen, and nobody deserves to be treated in that manner.
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