Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 512 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
506 I-30, Royse City, TX 75189
Phone: (469) 874-2171
Hours
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
| Sunday | 11 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
Menu
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Photo Gallery
Reviews
Tiffany Matallana
It took forever to get the food. Didn’t get the sundae I ordered put on my ticket. Then I pay over $9 for one taco to be without meat? Absolutely ridiculous!
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Tanya Baker
Went drive thru and ordered two ice cream bars. Too forever and nobody in line. She charged me for a 6 pack. After I asked her to refund only the money minus the 2 ice creams. she refused. She never gave me ice cream but took my money. I had to pull in and get the Mgr. The manager didn’t know how, had to call while my ice cream was melting by him.oh lord, I was patient till he couldnt make change sitting their adding. Finally, asked for my 20.00 back and i never got the melted ice cream bar of 13 mintues sitting out
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Sarah E
We waited a long time to get our food, multiple items were missing, and the ones we did receive were missing items advertised like the onion rings on the burger. My grilled chicken sandwich was over cooked and hard to bite into. The fries and cheese bites were incredibly salty. We spent $50 and 15 minutes total in drive thru from start to finish. Will not be back.
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country chick
Horrible! I tried to pay with a gift card…but their gift card reader was down. Like what does that even mean? They should be able to accept their own gift cards. Annnnnd they didn’t flip the 1st blizzard upside down, and I said arent you supposed to flip it upside down? And he just kept staring at me and handing me the blizzard. Ok. The manager gave me the 2nd blizzard and turned it on its side but flipped it back up before it leaked out bc the top was melted! Bad service, ignorant manager.
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Aaron Ray
If the gravy is going to look like an expired jar of mayo, just throw it out and don’t serve it!
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Myranda Rockhill
We went in and told them what we wanted. The cashier told us what was on the burger. We ordered and sat down and saw that a small group in the corner were talking and looking over their receipt which had a bunch of red writing on it. They got up with their food and went to the front. Few minutes later, an employee took them a new sandwich. My husband made the comment that their food order must have been messed up. An employee then brought our food. We opened and quickly realized that my husband’s, that was supposed to be a double, was only a single. I took to the front and she asked if we just wanted another hamburger patty to put on it and I said yes, so we did. Sat back down, and upon further inspection we realized neither of our hamburgers had the pepper jack cheese OR the jalapeno ranch sauce on it (literally a staple to the sandwich). Took both back to the front. Cashier apologized and asked if we just wanted a new sandwich at this point. We said yes because we wanted hot hamburgers the way they should be and we paid for. We go to sit back down and the manager walks in from outside and asks what’s wrong. The cashier tells her it was missing the pepper jack cheese and jalapeno ranch and the manager tells her that she misunderstood her when she was explaining the sandwich to the cashier. I still don’t understand bc the commercial clearly shows pepper jack cheese, but anyway, the cashier walks to the table and says she is just going to bring us some pepper jack cheese and the jalapeno ranch as a side. No new burgers. So that’s what they did. We ended up with hamburgers with hard cheese (not melty) and a side of jalapeno ranch to put on ourselves!!!! Absolutely horrible customer service on the part of the manager. We came for food food. Not to put together our OWN hamburger!! I don’t recommend this place. Clearly they have issues as we weren’t the only ones at the moment that didn’t get the correct order. We will never go back to DQ. Just not worth it after that.
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Sabrina Kuykendall
Spent over twenty on food and drink. Three tacos nasty no taste other than grease, jalitos where fired half way all crunched up together and plain batter not cooked waited over thirty minutes. Called the manager she said she will let corporate know , like that’s going to matter.
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Brian Millard
Lousy service. Ordered 3 ice creams, after 10 minutes was asked if I ordered, waited another 10 minutes and still didn’t have them. Three or four people behind the counter taking care of drive thru and not one could take care of my order.
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Mary Encinia
The drive thru menu does not match to the register. A small dippied cone 3.09 at register but menu shows 1.99. New management price increase
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Joel J
I placed my order for dine it at 12:26 pm. My order was then taken and given to a person that walked in 15 minutes after me. They redid my order, and gave it to a drive thru patron. Finally at 1:15 pm they gave me part of my order. I had to wait an addtional 10 minutes for it to be completed. The cooks did everything to be expected. Management really needs a lesson in customer service.
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