Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 796 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
161 KY-192, London, KY 40741
Phone: (606) 877-2380
Hours
| Sunday | 8 AM–10 PM |
| Monday
(Labor Day)
|
7 AM–10 PM
Hours might differ
|
| Tuesday | 7 AM–10 PM |
| Wednesday | 7 AM–10 PM |
| Thursday | 7 AM–10 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Menu Photos
Photo Gallery
Reviews
Rita May Curry
We got ice cream and there is no ice cream like DQ’s.. They where kinda busy the day I went and the employees where not to enthusiastic about waiting on customers, but I get it some days are better then others we all have them but there should of been smiles and taking to customers at least while they wait on their orders. I managed the Dairy Queen for 10 years and I always tried to make it fun for the employees and the customers. Just smile some
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Sherrie Moore
I ate breakfast with Marie Wells , my aunt . I miss her and we met there a lot in the morning . Very good I love their salads and custard ice cream dipped in chocolate .
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Courtney Parsons
This is the second time I have been to this dairy queen and it seems like they never “can make ice cream right now” like that’s the whole purpose of dairy queen and that can’t even make a milkshake. I normally try not to leave bad reviews unless it’s absolutely necessary. But this has happened twice!
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Lisa Bourque
This London KY location has been on the decline since the pandemic started but yesterday was the last time they’ll get my money. The chicken was tiny, a strange color and look at that tomato. I wish I had of taken pics of the filthy dining room. Gravy spilled all over a booth seat with the cup still on it as countless staff passed by it. Every single table needed cleaned and nobody did such during our visit. The fries were tiny bits and pieces. We waited 6 minutes for anyone to take our order at the counter while one of the cooks talked to us to keep us occupied. There were plenty if staff on deck and the dining room wasn’t busy. I wish this were my only bad experience here but it’s been a couple of years worth. You guys are going to make someone ill if your kitchen is half as bad as the rest of the place. It used to be so nice and the food was great. I’ve heard the same complaints from many people. I hope the right people see this and get this establishment under control.
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Brian Cline
Terrible! Worst Dary Queen I’ve ever been to, by far. The staff was inept and could not get one order correct and were wandering around clueless. Some of the patrons also appeared to be drugged out of their minds, which made the atmosphere very uncomfortable. Our order got overlooked 4 times even after the manager asked what we were waiting on. I recommend tearing this location down and calling it a loss. It’s absolutely horrible.
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Nicole Pocol
Service was slow, and the blizzards were not as cold as they should have been. One our of our three were able to be tipped over. Handed cups with ice cream dripping on the sides. Clean place.
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Casey Rush
The assistant manager Robin was very unfriendly and had to ask one of the other employees questions about how things worked. I do not think someone needs that title if they don’t have customer service abilities or knows the basics of the job. Especially if they’re going to bark orders at someone who is apparently much more trained than they are.
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Hoppy Trucking
Ordered blizzards as asked for 2 pumps of peanut butter in 2 different blizzards. Of course I went through the drive thru and didn’t figure that out until I was half way home. And like the rest of us I’m not gonna turn around.
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Dustin Watkins
The best place to get a blizzard and the food is always fresh it is wheelchair accessible as well. There are times just like any other fast food that it is backed up but the food is always right and fresh that can be a hard thing to find during rush hour like lunch hour. They are open till 10 most nights and I think the lobby is open for now. Also they have a little area out side that you may sit and eat. I don’t know if they do online orders or not. I was I could be more help but I bet they a fair queen app . This being said if u want some fresh food and amazing ice cream then wait in line it will be worth it and they are faster than most fast food places when backed up. Be safe
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Jason Emerson
Ordered a large ice cream cone the cone was large they got that right but the ice cream was about a inch off the top of the cone so I ordered a large oreo blizzard and it was about a 8nch and a half from the top. So this one took all of my money but gave half of the ice cream wonder how they would have felt for the other way around. And there was a application filled out on the counter and I could easily see a person’s personal information. A bad person could have taken a picture without them knowing and stole it.
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