Based on 96 reviews, the restaurant has received a rating of 4.3 stars. Price
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
37601 Ford Rd, Westland, MI 48185
Phone: (734) 542-1020
Hours
| Monday
(Labor Day)
|
10:30 AM–11 PM
Hours might differ
|
| Tuesday | 10:30 AM–11 PM |
| Wednesday | 10:30 AM–11 PM |
| Thursday | 10:30 AM–11 PM |
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
| Sunday | 10:30 AM–11 PM |
Photo Gallery
Reviews
Steven Decker
Best burger I’ve had in a long time! Great Oreo brownie sundae! Onion rings were on point! Definitely will be back it’s right around the corner. Highly recommend this place. Only complaint which I won’t knock them for is I asked for ketchup at the speaker and they forgot but I checked my bag before leaving. Can’t eat fries or onion rings whiteout ketchup
… more
Jessica Koehler
This place is great, when the power went out and the ice cream cakes started to melt, they went to the internet and told customers to come on down and get one for free. That’s just amazing and we as a community appreciate you giving back to us and not just toss them out.
… more
Scott Lux
My wife and I have come to both locations of the owners Dairy Queen on the new one is very nice. The staff is amazing on the quality of the both the treats and the grill I was exceptional. There are several employees that are amazing to the owner managers, and a couple of the counter people go far above and beyond anything that they have to do to make the customer happy feel welcome. I truly truly appreciate this location and I will continue to go there as well and send many of my friends as well
… more
Jared Seguin
Never tried their food but it’s definitely worth a try. The flamethrower is my personal fav. Chicken tenders are good but could use little more flavor but that’s just my palette. Don’t get me started on the blizzards here. If I worked here I’d be fired for just eating food and blizzards all day. It’s hard to skip this shop weekly since I pass it daily for work commute. Bubbly staff!
… more
Tiarra Wise
Unbelievable! My family and I were ending our day together with a treat from Dairy Queen and had an unbelievably awful experience. In short, most likely a dessert of ours was manipulated after it was sent back for a correction so we returned the dessert. Later on I called this location to speak with a manager about the behavior and was told that I was speaking with the Manager/Owner named Mark. He then proceeded to change the story multiple times and when he was unable to mix the sequence of events he then began to laugh out of “frustration” because I kept correcting the sequence. I’m failing to see how any of it was funny. His only concern was if the dessert was refunded rather than checking and correcting a behavior. We now understand that the behavior of the staff is acceptable because the behavior of the management/owner is also distasteful. Instead of looking into the situation thoroughly, he decided to try to lie his, and his staffs, way out of it, which leaves me to believe this is a common practice for this location. Beware when choosing this DQ as you never know what may happen to your food, but you do at least know that nothing will be done if said event occurs. As a new location I’d recommend a training course for all the staff INCLUDING the manager as soon as possible on service. When you work in service, hospitality is mandatory and I hope this location develops some soon.
… more
Jennifer Lux
I used to come to this location over 10 years ago when it was located down the street. The new location is amazing! Much more room for customers, parking is easier and the staff is amazing! Every time I have come into this new location the young lady at the front counter greets me with a nice smile and she is always so nice. Definitely recommend visiting this location!
… more
Tim Mckinnie
Very good food. Very good customer service and atmosphere. Friendly staff. My favorite is the Crispy Chicken Salad with Ranch dressing. This is one of my favorite things to order from DQ Grill and Chill.
… more
Ben Lightner
My wife and kids were thrilled when this location opened up a few months ago. These guys do a great job every time we visit and my toddler mows down their french fries and I’m pretty sure that’s now his favorite food.
… more
Megan Blair
Fantastic experience every time I have been here. Very quick and friendly service. Ice cream is always great and I love the cookie dough blizzard! They are always sure to give a pup cup!
… more
Adventure Kids TV
This has to be one of the friendliest Dairy Queen’s – absolutely amazing customer service. As a bonus, the food was all great too! I brought the kids in for dinner and ice cream and even they commented on how nice and helpful everyone was.
… more
… View more