Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. Based on 392 reviews, the restaurant has received a rating of 3.9 stars. Price $
Address:
3905 IL-159, Glen Carbon, IL 62034
Phone: (618) 288-5720
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Reviews
S B
Service has unfortunately gone way downhill. Constantly out of ingredients. Would say 5 out of the last 6 times, I have asked for multiple menu items and they are out. In addition, have to ask for lids and bag for to go items. Friendly service is absent too. DQ Corp, take note as there seems to be a lot of reviews like this for this location. Some opportunities to do better.
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C Gos
4/1 Went in for dine in and the store was very dirty. Floors were super sticky, tables dirty, trash was over flowing where the receptacle lids were even stuck open. Food was old and cold after waiting for atleast 5 min for it. Fries we so cold they could have come out of a refrigerator and had to be thrown away. Store was not busy. Three people in the dining area and one car in the drive thru. Will not be going back.
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Angie Veatch
I’m a big DQ fan. I been watching what I eat lately and wanted to treat myself. Unfortunately, we were at the Glen Carbon store 6 months ago I ordered a chocolate extreme blizzard. It was almost as runny as a shake. Went tonight, same thing. No chocolate chunks just a few brownie pieces. They did not show upside down. When I said something, the kids response was “Well, it has chocolate syrup so it will be runny”. That is my favorite item, so I know how it is supposed be. Last time I will go to that DQ.
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Wanda Pasley
This Dairy Queen was awful. Across from Walgreens. We stuck to the floor, There was Only one clean table. Bathroom floor was awful! Womens had no paper towels but cloth used dish towel set on the vanity. Trash was overflowing in both bathrooms, trash can in main area covered with food substances on the area where you have to put your trash. Ordered a cheeseburger with pickle and mustard. Young man asked me if I wanted ketchup and I said no. Had ketchup on burger. Ordered side salad and was served full size crispy chicken salad for over 8 dollars. Saw young man making burger wore only glove on right hand. Touching food with left Ungloves hand. There was no ice in the fountain drink. He got for me ice but 15 min later other people came in and still no ice. Needless to say we will not be back. Date of occurance. 6/25/23. At approximately 12:30 pm. We saw 3 male employees on duty
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Apryl Bontrager
Went there a little before 9 and after waiting for a while, we were told they were closed and could not be served. They will not get my business and I will never go back. Rude. I’m a nice person and pretty forgiving. That was inexcusable.
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Michayla Hale
Fries were ice cold. Beef Pattie’s on the burger were old. Paid for a triple bacon cheeseburger combo and they gave me a double. Tried to contact the location and no one will answer the phone. I recommend going to the DQ in Collinsville. $30 WASTED I will not be returning to this location.
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Noah Gibson
Just left the drive through, ordered 2 triple bacon burger meals, one of them was a double, bacon looks like they ripped one strip in half, it was all cold, and now they won’t answer the phone. 30$ for nothing. Wont be returning.
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Topo giggio
One napkin? Between everything in the bag we get one napkin. If asked I woulda paid for another if it was nessicary. Still good food. Great specials, times are tough we’ll be back.
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Brian Woods
Ice cold fries and the whole place looked dirty. Again you’re spending 9.00 a meal it should at least be fast clean and properly cooked
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Angela Yon
Fries were cold and the chicken strips were a dark color which typically means they are no longer able to be sold. Also I had to ask for my sandwich to be remade because they had put ketchup on it after I asked to have it left off. Service wasn’t that bad just very careless.
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