Chain selling crispy pizzas featuring provolone cheese & lots of toppings, plus oven-baked subs. Based on 180 reviews, the restaurant has received a rating of 3.6 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
1391 E Johnstown Rd, Gahanna, OH 43230
Phone: (614) 855-5400
Website: https://www.donatos.com/?location=119
Hours
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–12 AM |
| Saturday | 11 AM–12 AM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
Photo Gallery
Reviews
K Hopkins
Drive thru orders!!
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Carver Ealy
Great pizza, prepare for a potential wait due to tight staffing.
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mat bentley
It’s donatos.
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Vickie Amirault
The Donatoes Gahanna/New Albany on Rt. 62 is abysmal. Their slogan “every piece counts” is only true if you like cold, dry pizza with scant toppings. The staff seems to be untrained and uncaring. Management does not respond. The attached pictures show how a pizza was delivered to my Mother. She called and they insisted it was delivered. She’s 93 and the weather was bad. She doesn’t go outside it should have been delivered to the front door. Finally got a refund but will never order from them again. Quality issues have an issue for several years.
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Jenn O
I had a terrible experience with this location. All I was trying to do was order a pizza. I got some coupons mailed to me and I was trying to usethem. The person on the phone so rude and inexperience. They tried to make me seem like I was the problem. I told them several times that I was using a coupon and they never applied it. Then they sent some door dash driver to my house with the wrong order and he was demanding that I pay for it. I didn’t of course. I recommend avoiding this location. They got issues.
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Joe Laroche
Typically never post reviews… but I am done ordering Donatos. The quality has dropped, it is never ready on time and it seems like orders are wrong more often than not now. Loved supporting them since they were a local company, but no more.
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Slade suttles
I love Donatos . On my last delivery I gave specific cooking instructions, and my food came differently. I called to notify and was informed that they now have a call center set up on Donatos phone number that sends your call directly to door dash. Their exact words were “ So we do not have to answer the phone.”
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Nick Theman
The people at this location are rude. Fast food employees need to be paid more and they’d get a better quality employee. They make me wish for a time when robots are making the food. I’ll never order from them again until that time
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David Wallace
Employee couldn’t unlock register after repeated attempts. Then asked for phone number and name which only delayed ordering as we were planning to eat in. Service has declined. Last time for us.
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Cherry Boyce
We used to love Donatos. Operative words: used to.
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