Chain selling crispy pizzas featuring provolone cheese & lots of toppings, plus oven-baked subs. Based on 151 reviews, the restaurant has received a rating of 3.7 stars. Price $$
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
4100 W 106th St, Carmel, IN 46032
Phone: (317) 873-8708
Website: https://www.donatos.com/?location=79
Hours
| Sunday | 11 AM–10 PM |
| Monday
(Labor Day)
|
11 AM–10 PM
Holiday hours
|
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–12 AM |
| Saturday | 11 AM–12 AM |
Menu
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Photo Gallery
Reviews
Frank Blacksher
On May 17th, I placed an order and it was made incorrectly. I returned to the store as no one would answer the phone. I was told that refunds are not offered by the store. I received a store credit. Today, May 18th, I tried to place an order via the phone. There was an answer but it was someone at a different location who takes orders. Apparently, Donatos uses a system of placing the order with a third party. I was transferred to the store and then placed on hold for several minutes. Again, I had to go to the store in person at 1:44pm. Once at the store, the manager did not see the store credit in the system. She then questioned me as to whether I was sure the incorrect order was yesterday. I showed it to her on my phone. As she looked on another computer to find the credit, which she finally found, another customer came into the store. She stated that her order was supposed to be ready at 1:40pm. She stated that she had been at the drive-thru window from 1:38pm. until 1:56pm. She said that no one acknowledged her at the window. Her order not only was not ready when she walked into the store, it had not been started. When I walked into the store at 1:44pm. the manager was sitting talking to another Donatos employee in uniform. No orders had been made. When the other customer referenced being at the window, the manager stated, “I’m short handed.” That is unreasonable as she was sitting and talking instead of filling orders or answering the phone. I returned to the store at 2:16pm. to pick up my order. It was setting on the table behind the counter. The manager gave an order to people in a van at the drive-thru and then came to the counter. Instead of giving me my order, she retrieved a cup, walked from behind the counter to the pop machine in the lobby. After filling the cup with pop, she came back to the counter, and then gave me my order and said something that was unintelligible. My wife and I had been long-time patrons of this store. Last night was not the first time our orders have been made incorrectly. After these experiences, under no circumstances can I recommend this store to anyone. Frank Blacksher.
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Neil Mack
Good Pizza for a fair price. Enjoyed a large 14″ thin crust cheese and bacon. The crust was a little over cooked, but the pizza was good. Ordered the side Salad and it was okay. They were very slow to make the salad. Not sure why. Almost think that they may have ran out of lettuce. No reason was given.
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Stardust Dream
They canceled my order after that had to send it to door dash because they don’t have drivers. Instead of sending the order to a store that could or would deliver.
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J N
Absolutely the worst pizza I’ve ever eaten. Literally no taste whatsoever. First time and last time at donatos.
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Marie Shumaker
The wait was really long. Looks like they had call in orders that were served before us. When the pizza was served, the thin crust dough felt and tasted like card board. Although the edges were kind of burned, the crust taste uncooked. I ended up eating only the topping.
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sukumar b
The pizza is burst and the lady refused to do another one. She claimed this normal. I would never come here again.
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moon dragon
Always hot. On time when they say they’ll be here. Customer service is always friendly, courteous, and helpful
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David Dulhanty
Clean, good pizza and salad!
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Alex Shoaf
Tried to stop here because I have never been here. There was no menu available at all, she said sorry we have no menu someone took off with it. So we left not knowing what they have to eat.
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Ap3X Here
I have never gotten a bad pizza from this location. Staff has always been super friendly and helpful. If you’re unsure what to get, you can never go wrong with the Founders Favorite, or a Chicken Bacon Ranch pizza.
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