Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 396 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Drive-through ✔️ Delivery ✔️ No dine-in
Address:
330 Main St, Holyoke, MA 01040
Phone: (413) 420-2014
Hours
| Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
| Tuesday | 5 AM–9 PM |
| Wednesday | 5 AM–9 PM |
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–9 PM |
| Saturday | 5 AM–9 PM |
| Sunday | 5 AM–9 PM |
Menu
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Menu Photos
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Reviews
ginedith colon
By far the WORST Dunkin I’ve been to. The one star rating is still undeserving. No stars given would be more accurate. The guy taking drive thru orders (skinny male with hair dyed blonde) was very rude. He was annoyed because I ordered 4 sandwiches and some donuts. Sighing, interrupting me while giving my order, saying that he’s too busy to take my order, and rushing me to the window. I get to the window, he asks what kind of donuts I want, I tell him, gets the donuts and hands me the box annoyed. It’s not even 8 am, too early for this nonsense, and he still has an entire shift to complete. I looked inside and there was only one person in line, and I had one car behind me. That’s what he calls busy? He was not the only staff on duty at that. This individual is clearly miserable with the job and should not be working there… If it wasn’t because I needed this order for work, I would not had paid and driven away. Oh, and to top it off, I was not given the donuts I asked for and most of them were not intact. He must’ve grabbed them too hard. Honestly, this Dunkin should close down or at the very least, hire worthy people.
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Natalie
Hands down the worst Dunkin in the area. The one up by the mall is a close second. This one, however, has the crappiest customer service I’ve seen in ANY Dunkin, and that’s really saying something. I get it, I shouldn’t have high standards for fast food, but can you really blame me? It’s a bunch of teens/young adults my age who think working the bare minimum is all the effort they have to exhibit. The managers know what they’re doing, but the kids do not. It seems every time I’m in there, they’re training new people. I wonder why.
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Hazze Hazze
The worst they have a bunch of drugs addict working there they take more than 15 min. To take it order. They should close it down or hire good responsible workers that want to work. The worst Dunkin Donuts in the area hands down
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Luis Calderon Morales
I asked for 2 wake up wraps and I was refused service for the sandwiches yet another person came in and got 4 sandwiches not too long after. Already went through a similar situation and got nothing but cold sandwiches, people coughing on my food/drinks, and a nasty attitude from some of the employees. Some of these employees have no respect. Not to mention i was stalked and harassed while in this business. But that is a story for another time in case I have to bring this to court.
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Ron Eddy
One of the more reliable and clean Dunks I’ve been too. Stop there every work day. Their great!
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Heather Simon
Very slow service and u wait a very long time no matter if u order ahead are doing Doordash drive thru/ walk in its all very slow and it’s ridiculous they just look at u and do other things…1 time I waited 25mins then was told to move over to pick up area cause they had no cash in the register and she walks away not taking my order then I’m still waiting and someone walks up and they take her order I said someone and lil girl refused to wait on us and yelled at us and walked Away bad customer service
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Francisco Roque
Send me some the window it’s fast but if you go inside on the lobby you have to wait a little longer but after my after that everything is fine
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Victor Pagan
Hi is ok for a bit and keep going but customer service is poor IHOP they fix the problem
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Wanda Pz Bz
there are always drug addicts asking for money, they are slow with nasty attitude they ask you if you want your change …!! Or just keeping your change
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Denise Cordeau
App didn’t take my coupon and the latte didn’t even taste like coffee…ugh
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