Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 162 reviews, the restaurant has received a rating of 3.4 stars. Price $
✔️ Drive-through ✔️ Delivery ✔️ No dine-in
Address:
77 West St, Springfield, MA 01104
Phone: (413) 382-7117
Hours
| Monday
(Labor Day)
|
Open 24 hours
Hours might differ
|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Menu
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Photo Gallery
Reviews
Dinna Hasani
the employees that were working on 08-20-2023 at 9pm were really rude and had us pull up before order was finished and the drinks had no sugar like asked for extra.
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James Persinger
Came on 6/25/2023 here hungry as hell bought 3 donuts some tuna salad Let me tell you when I approached the Counter nobody was there she was in the back. I called out for assistance she was a cutie but bad attitude which turned her into ugliness I ordered donuts which were stale and hard brought there tuna salad which tasted like it was spoiled. Place looks clean but the food was deceiving so if you stop here it’s at your own risk as far as food wise Had a very bad experience with the food
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Rusty67
Oh dunks I love ya but sometimes you anger me in some way and here it was because they would take my little tikes credit card what my dad got for me. So I had to call me dad to come buy me dunks but turns out I’m a 25 year old now and I’m responsible for my own choices. And now I have to get a real job. But working is just so old days and so I went off on him and now I’m apparently out of his will whatever that is.
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Casey Carboni
With 2 cars ahead of me at the drive thru, I waited over 10 minutes for 2 iced coffees. I ordered butter pecan with cream and liquid sugar in the coffees, which was even printed on the coffee label and repeated back to me, yet I received unflavored coffee with regular sugar. Needless to say, the coffee was not drinkable and a waste of over $6!
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Shonna Moniece
Dunkin is one of my favorite places to get coffee before work! Not every location is the same but you can never go wrong getting a Caramel Craze Iced Signature Latte w/ Oat Milk….extra cinnamon (:
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Katherine R
Usually fabulous ladies on the night shift… Now have a young man that apparently doesn’t know how to operate the coffee makers, charged me almost $4 for a very cold hot coffee.
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Tiana McDougald
I don’t know why I keep coming here to get disappointed. They never get my order correct. Bagel with cream cheese on the side. I got a heaping mound on the bagel. I ordered chai tea latte was never asked hot or iced. Was given iced milk. The service is terrible. Multiple People there and it takes forever to be greeted and order taken.
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Gilberto Otero
Only a fan of a few dunkin doughnuts in Massachusetts. This is my go to spot. Love the staff . Fast and accurate. I’m usually the one that messes up the order. I will literally go 3 – 5 miles to avoid other dunkin doughnuts locations. Don’t let the pride truck stop fool you. This is the best thing on site. Keep up the great work.
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Qais Al
I’ve been going to this store for years, it had up and down moments, recently after they remodeled, the service been great the people working on the morning friendly and never missed my order so I hope the keep it up
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Carolyn Rose
I was just trying to order and they gave attitude while i was ordering and then told me to go to the window just to give even more attitude. Workers there are rude and give bad attitude. Worst experience, it happens every time I go over.
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