Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 312 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Drive-through ✔️ No dine-in ✔️ No delivery
Address:
1211 E Columbus Ave, Springfield, MA 01105
Phone: (413) 732-8253
Hours
| Monday
(Labor Day)
|
5 AM–7 PM
Hours might differ
|
| Tuesday | 5 AM–7 PM |
| Wednesday | 5 AM–7 PM |
| Thursday | 5 AM–7 PM |
| Friday | 5 AM–7 PM |
| Saturday | 5 AM–7 PM |
| Sunday | 5 AM–7 PM |
Menu
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Photo Gallery
Reviews
murda mass74
This Dunkin’ Donuts has the worst staff. All I did was place a mobile order and was told I can’t do that, I have to give the staff time to make the drink. Made the order five minutes prior to arrival, not sure what it is I’m doing wrong. The entire staff had an attitude, was treating every customer poorly. The manager here has no control over their employees, I will never visit this Dunkin’ Donuts again.
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Carolyn D
It’s so sad that some people doesn’t do their job right!! If you don’t like your job just get another but don’t be messing up people orders. I ordered a chia-late and what I got was I little over the a half of a cup like are you serious!!! I when back to it filled up. Worst Dunking service!!! 6:15 am this morning.
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Mikes Funky Fam Blog
Everytime they dont feel like working they always say the systems are down, now is an everyday thing. Or another flaw is when you walk in they say drive thru only when you go thought drive thru they dont have most of what is asked for. Sorry I cant give Minus Star guys
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David Mansfield
They always do anything they can to complicate my order or change back and they qll back each other up they said they couldn’t give me ones I had to make several percheses to recove ones after I apeaificly asked
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Cynthia Vega
The avocado bacon sandwich and some donuts are good. Other than that, coffee and breakfast are a waste of money.
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Rae
The best Dunkin I’ve ever been to. I come here very often and will continue because they make the best latte’s. The staff are friendly and quick. There was one time when they messed up my order so I went back and the lady was kind, gave me a new latte, and asked me to let her know how it was. Like I said, the best Dunkin in Springfield.
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J.A.P J-millz
8/12
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Shantel J
Wanted to give zero but can’t. I ordered a black coffee with 4 pumps of caramel swirl and an order of hash browns. My hash browns were cold and not cooked properly. And the coffee was watered down.
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Elrych Menard
Best dunkin around thanks to kk
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Elsie Zayas
Honest opinion. I don’t drink coffee so I always get a coolata at Dunkins. This location never has any, the machine is always down the system is always down. I kid you not when I say this, this location needs a new team new management maybe a new owner because he’s loosing out on money with the team he’s got. Also once your in line through the drive thru and you don’t order anything because they never have what you want, good luck getting out because in order to leave you gotta wait til the one in front of you leaves so then you can leave because there is only one exit your stuck till the one in front gets their order. Don’t bother coming in, it’s a waste of time. I rated one star because it’s always a bad experience when I go in. I stop going in for a while thinking it would change but sadly it hasn’t and I noticed I’m not the only one who has rated a one star.
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