Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 159 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
212 Patriots Rd, Templeton, MA 01468
Phone: (978) 630-9989
Hours
| Monday
(Labor Day)
|
4 AM–10 PM
Hours might differ
|
| Tuesday | 4 AM–10 PM |
| Wednesday | 4 AM–10 PM |
| Thursday | 4 AM–10 PM |
| Friday | 4 AM–10 PM |
| Saturday | 4 AM–10 PM |
| Sunday | 4 AM–10 PM |
Menu
… View more
Photo Gallery
Reviews
Paula J Cronin
The customer service was awesome and the donuts were nice and fresh. Definitely like this Dunkin’ .
… more
Travis Mason
Fantastic people. Always a good time.
… more
Fair Isle Crochet & Fiber Arts
Can’t fill simple orders. I’ve been many times and the order is always so wrong.
… more
Lynn Bleuer
Ordered hot carmel macchiato. Received black coffee, at the window when I asked for the order to be corrected, the staff said “next time ask for a macchiato.” then turned away in a huff. I did order correctly and repeated it. She proceeded to add carmel to the regular coffee and returned to me. I had to go inside and ask for my order to be fixed, they recognized I had received a hot coffee. While fixing the order, I stated (to the male staff who was fixing my order) “the woman at the window is extremely rude and argued with me.” He stated, “not my problem”. Worst customer service I have had at this site in years. I understand they are busy, no need to be rude and slop coffee down the sides of cup. Also, no one had on a name tag, so I couldn’t bring my concerns to the manager. Everyone seemed very unhappy, stressed and overall unpleasant.
… more
Peter L
Mobile Drive through. Wait was acceptable. Willingly substituted fir item not available.
… more
Clara Q
Ordered ahead on our way to Amherst. Glad to have chosen walk in rather than drive thru since it was pretty busy! Parking lot was busy as well but there were spots. It has a nice outside seating area where I saw two families playing. Inside of the restaurant is super clean and well stocked (for those of us who did take out and needed napkins/straw). We had a big order and it was ready by the time we arrived. I decided to give the Avocado Toast a try. It was cold then I realized it wasn’t toasted. I asked and a new one was given to me. Great service!
… more
BKG Landscapes & Snowplowing Lariviere Family Owned
Cumbys coffee is still cheaper and can make it myself so it’s right ALL THE TIME not just 9% of the time.
… more
Amber West
Usually always go to this Dunkin’s and have always been happy! They get my order right and the coffees I order come out perfect! I see so many negatives reviews due to them being short staffed, but that’s not the employees’ fault.. Today I ordered my usual two frozen coffees through the app and they were ready when I arrived and they had hand written notes on the cups that brightened my day!! People need to give employees some slack. They are going to mess up sometimes and that’s okay. We’re all only human.
… more
Justin Guzzetti
Not impressed. Unfortunately not the best location. In fact, I will most likely be actively avoiding it from now on depending on what happens after my complaint I submitted.
… more
Jeff McAndrews
Tried this location twice. The first time the employees ignored the online order even though I could see it on the screen they said there was a problem with their machine, but then they handed me the receipt that printed as it was working. The second most recent time had to wait in line 10 minutes with only one other car in line. No others pulled out from being served. The lobby was locked with a hand written sign that said “short staffed” and again I had to make them aware of the online order which I then had to continue to wait while they made it.I had even given extra time from when I placed the order so they would have time to see the order.
… more
… View more