Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 367 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
28 Winn St, Burlington, MA 01803
Phone: (781) 273-1889
Hours
| Monday
(Labor Day)
|
4 AM–9 PM
Hours might differ
|
| Tuesday | 4 AM–9 PM |
| Wednesday | 4 AM–9 PM |
| Thursday | 4 AM–9 PM |
| Friday | 4 AM–9 PM |
| Saturday | 4 AM–9 PM |
| Sunday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
Dawn Pepe
The drive thru takes way too long. I was 5 cars back and took over 15 minutes. I have chosen to go in but more often they mix up orders or don’t make the order correctly. On many occasions they were busy on their phones and not paying attention to what they were doing!
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AnnMarie Gallivan
Ordered something on the app, was told in store they couldn’t make it but no one could give a refund. Only 15 year olds working, one little boy was extremely rude. No manager or supervisor working that day. Had to go back the next day to receive the refund. Manager is clueless that the kids should be supervised. Disgusting customer service and I highly doubt they are cleaning or even Servsafe trained. Will never return to this Dunkin.
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Charlie Philbrick
An on goi g issue at this location.Employees that don’t care about what they are doing. No quality control with the poor excuse of food they serve… a 6 piece hash brown should come with 6 hash browns not 1 clumped piece of undercooked potato. The snacking bacon came undercooked in a pool of grease. My toasted bagel was as raw as it was before they toasted it..If your going to over charge people for your product you should make sure that product is atleast edible. America may run on dunkin but the only thing you’ll be running for after going to this dunkin is the trash barrel because that’s where the food and service at this location belongs.
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Cindy Carley
One of the BUSIEST Dunks, with the fastest paced workers! They get the job done fast, quick and efficiently! Their fast pace ncludes their drive thru, walk-in, or mobile orders
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AJP222
Extremely bad service we had to face. First time we got hash browns they were cold and not pleasant to eat, so naturally we went back to ask for warm ones and not these old ones. When they gave us the next ones they were hot of course, but went I when to eat one I found a burn, utterly disgusting (literally charcoal) hash browns. Half the staff seemed distracted and one seemed to put the work in but it’s wasn’t enough.
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Molly C
Who ever made the door dash order 6/1/2023 did not seal our coffee. Coffee taste like water. No sugar or caramel when I asked for it
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Effie Veres
I moved down the street from this Dunkin Donuts in July 2022. Every time I order online or go through the drive through they get my order wrong. They give me the wrong drink or food. Many times they have forgotten some of my food. I have had to wait inside the store to give my order because the employees are busy talking. It is very frustrating.
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Michael Viggiano
Staff needs work. Drive thur uncharacteristically slow
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Damian Adilaj
This dunking is amazing!!! The curly headed worker in the afternoon is very polite and gets me everything on time. I believe her name was Nathaly, Amazing peoples skills. She should probably get a raise because she was fantastic!!
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Vinay Srinivasan
Nice location with Drive through.
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