Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 175 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
2077 Diamond Hill Rd, Cumberland, RI 02864
Phone: (401) 333-8046
Hours
| Wednesday | 4:30 AM–9 PM |
| Thursday | 4:30 AM–9 PM |
| Friday | 4:30 AM–9 PM |
| Saturday | 5 AM–8 PM |
| Sunday | 5 AM–8 PM |
| Monday | 4:30 AM–9 PM |
| Tuesday | 4:30 AM–9 PM |
Menu
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Photo Gallery
Reviews
Andrew Cullen
Dunkin, America runs on it. This store does a great job turning a line into a well running beast. The weekend morning rush comes and goes without fail between 9-11 there’s anywhere from 2 to 16 cars wrapped around the building. But the crew keep it moving and the wait time is negligible.
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kayla flink
WORST dunks around. The employees just look at you when you come up to the register or the window. TWICE now after today, I was served after the people who ordered behind me in line because the staff at dunks knew the person, absolutely pathetic. Coffee always tastes like watered down toilet water.
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Mike G
I’m not sure why the drive thru girl had an attitude, I guess she didn’t want to make food an hour and a half before they close. Is it typical for Dunkin to shut down the food almost two hours early?
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Frank Richard
Horrible service ! They act like you’re bothering them to place an order ! Then they yell at you when you ask to see the sizes of the coffee and call you weird when ask to see the size cups for coffee! I walked out and went somewhere else. The guy with the dredlocks should be fired if he doesn’t want his job and the other guy tonight that yells at you 1/19/23 also should be fired for treatment my people like this!!!!
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Jake Menice
I’ve gone here a few times and they continually mess up my order almost every time. They either forget stuff, undercook food, or give the wrong order. I’d rather spend the extra 5 minutes to go to the dunks on Mendon rd where they actually do it right.
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Tom Brown
The most horrible service I have ever had. Kim is not very nice when she is clearly wrong. The customer is ALWAYS right. She misunderstood my order and embarrassed my family. I have lived in Cumberland for 22 years and I have never been so disappointed. I am going to actively pursue this just because she still thinks she’s right. Kim H needs to be trained or retrained so this doesn’t happen to another guest. I will never recommend this branch to anyone.
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Adam Horton
It is very convenient and quick however it’s gone down hill since slashing more then 50% of the menu, and having your drive through order smell like cigarettes or getting a bug in your bagel
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William Turner
Last time I went here I had an issue where my coffee was made wrong so I went back in and asked them to remake the coffee. The young man that was there forcibly refused to make my coffee and demanded that I present the receipt that he did not give me, otherwise he wasn’t making my coffee. So I walked out having paid for a coffee with no coffee in my hand now and called the corporate offices. They informed me that this would be handled and that they would have the store owner call me to rectify this issue within 48 hours. I waited 48 hours never gotta call back so I called corporate again. This time they told me they escalated the status of this issue apologized and told me that the owner would reach back out in 48 hours and if they didn’t that corporate themselves would handle the matter. After another 48 hours I never got a phone call from the store owner, Corporate never followed up with me, and so here I am today still without the coffee that I paid for and with no acknowledgment from any sort of supervisor or owner. I have told everyone I know about this I let them know how unprofessional this Dunkin donuts is and that it’s easily the worst I’ve ever been in experience with. I felt disrespected by the young man that refused to give me my remade coffee as he laughed at me walking out the door empty handed. Corporate will continue to hear about this from me until it gets rectified. This place should be closed down and reported to the Better Business Bureau for its irrational employees and lack of unprofessionalism. Never giving this place my money again.
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Francisco almonte
First the drive thru employee gave me attitude because i did not want any pumking spice munchkin and then i asked for assorted and only got glazed and chocolate glazed wow nelly… what a selection.
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Shannon p
Do they still have a broken espresso machine don’t put. Note on the order menu last time o went there three months no espresso machine I will not order ther coffee cause it taste old and nasty I mean come on who ever owns this Dunkin’ do you your self a favor and sell it so many bad reviews they make Dunkin’ look horrible I’ll go to Mary Lou’s where there coffee taste better and better prices I get a large from Mary Lou’s three times bigger and there service is always amazing bye bye Dunkin
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