Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 147 reviews, the restaurant has received a rating of 3.5 stars. Price $
Address:
613 US-1, Scarborough, ME 04074
Phone: (207) 219-8208
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Reviews
Tonya Coffin
Upon being greeted, I asked about the 2 breakfast sandwiches for $5. She then went out back to ask someone else, confirmed that it was only bac egg n chz. Was not asked what bread, but instead she scanned my app and was told you owe 2 cents! I then asked if I could get that on English muffins, she looked at me like a deer in headlights and said but you just paid for that and I don’t think I can change it. I asked if it was more than the croissant and she was sure it was so wouldn’t change it, demanded my 2 cents again. Before returning to my car in the pouring rain for 2 cents I asked if it’s possible I really would rather have an English muffin for the sandwiches. I came back and straight away gave that 2 pennies to the cashier. When my order was up, I asked if she (different girl than the cashier) put it on English muffins and she no they cost more. This a perfect example of “do as little as possible and still have a job”. This is not customer service. Attached is a screenshot which does not say that it has to be a croissant.
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Tonya Davis
I go there at a minimum 5 days a week always leave a nice tip because I know it’s a lot of work dealing with people who don’t have their coffee and can be difficult. That being said your in customer service and the woman behind the counter whom I’m assuming
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Casey Kivela
The worse D&D I’ve EVER been to.
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Joanne Giles
I go to dunkin often ,first time at this one.(US1 Mobil station) always order a refresher instead of coconut milk,I take it with almond milk.never had a problem was always served.Here the manager told me I could not,because they didn’t know a code to put it in the register.I will not go to that one again.She was quite rude about it.
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Kendall Parker
Went in around 5ish tonight the girl did not say hello and was upset because she had to stop what she was doing to help me …was rude when I asked for pumpkin because they no longer carry that flavor and then made my coffee with what they had..made my coffee and just handed it with no thank you or have a good night . come to find out she mad my coffee while wearing the same gloves she was cleaning the oven toaster with … i tasted and smelt the cleaner on my coffee lid once I was back on the road …the place is always dirty and the help had always seemed uncaring when i have gone nothing like being first in line and having it take ten minutes to get a cup of coffee because they were in the back office doing who knows what and not keeping a eye out for customers… i think its time to call the state department…. this place has been on my route but I’m probably safer going someplace else from now on
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Fukyour Namepolicy
I frequent this location on an every other day/3 days a week schedule and I must say this location is hands down the worst Dunkin location as far as having signature products (cold brew, apple cider, sausage and MILK being a few products) out of stock. It’s clearly an issue when the cashier is rude about it because he’s sick of telling people what products he’s out of. Horrible customer service and stock issues constantly.
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katherine carter
Not all of the crew members are like many people have described but there are a few that have worked there for a good amount of time and ARE very put out when asked questions. And to the person that wanted the english muffin, it’s not more $ it’s an easy adjustment . I’ve worked for many dunkin’donuts and the crew at the particular one is mostly rude and lazy. They have had a couple of decent closers but they always move on!
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Megan Verville
worst experience ever at the Scarborough Dunkin donuts that is on 613 US route 1 Scarborough, inside the gas station. They were so rude after I asked if my 23-minute mobile order was ready yet considering it was one hot coffee. I was very rudely explained to how mobile order goes.
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Travis Coleman
Service was prompt, food was good and coffee was made right. Customer service was great. Thank you for making my morning go as planned. Traffic in the morning made it a little difficult to go out of parking lot as planned but definitely not their fault. And a convenience store is attached for other needs.
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Frank T
This happened 02/12/20 I am highly offended how the staff was talking about me behind my back as soon as I walked out the door. A friend of mine was still in the store when she was going off about me. She said some horrible things about me and she doesn’t even know me as a person I was not rude to anyone in the store. That is the closest gas station to me also. I want a written apology for what she said if she don’t do that I want her transferred to another store.
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