Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 361 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
5 Ridge Rd, Richmond, ME 04357
Phone: (207) 737-0973
Hours
| Monday
(Labor Day)
|
4:30 AM–7 PM
Hours might differ
|
| Tuesday | 4:30 AM–7 PM |
| Wednesday | 4:30 AM–7 PM |
| Thursday | 4:30 AM–7 PM |
| Friday | 4:30 AM–7 PM |
| Saturday | 4:30 AM–7 PM |
| Sunday | 4:30 AM–7 PM |
Menu
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Photo Gallery
Reviews
Jacob
Goodness gracious, short black haired lady was a piece of work. Rude when ordering, yelled at us when we were thinking a little too long about what donut we wanted. Not just rude to us but to fellow workers, needs to have a behavioral meeting or two if management exists at this place.
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Seth Myers
Really. Okay. Again? This dude was overly nice and took care of our order and my coffee but my fiances coffee was made by a shirt girl with dyed black hair and she litterally messed up her frozen coffee (its supposed to come with whipped cream caramel drizzle and crunch bits) just got a small frozen coffee in a regular cup no whipped cream and she ordered a multi grain bagel and get a plain bagel. Im mind blown that every time the older gentleman with the grey goatee and great attitude isnt working. You mess up SO badly on items.
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Beth Carnicella
This Dunkin is the WORST for customer service and order fulfillment. The employees are rude and inept. One employee( short, very thin female with jet black hair was argumentative, and cursing when I complained about the excessive amount of ice she placed in my cold brew coffee!! What happened to customer service and being a decent human???
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Lawrence Foster
Extremely rude employee, short woman with dark hair. She’s been rude during multiple visits, and hasn’t changed behavior even after speaking with a manager. Swearing in front of and acting like my 6 year old daughter and myself were a nuisance for ordering. She even interrupted my daughter, who has a speech impediment, while she was trying to explain what she wanted by saying, “C’mon, hurry it up!” This coming seconds after being told to slow down because she couldn’t keep up with the order. Other employees there have always been polite, but this one seems to constantly have an issue. Will not be returning, I’d rather drive the extra 10 miles to go to the next one.
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Tammy
The service is excellent, but there are 1 or 2 individuals working there that are in desperate need of a bath. One in particular has black elbows and dirty fingernails and always stinks like dirt and cigarette smoke. This is obvious even at drive thru. This is a restaurant, therefore this is worse than disgusting. For this reason, I no longer go to this location. Sad. You would think the owners would care more about the cleanliness of their employees.
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christopher hastings
Mostly clean, great donuts, acceptable coffee.
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Sam Mumford
The workers here are so kind!!! They helped me use my promo from the app and even paid the last $0.05 on my bill because I was a little short! So awesome and accommodating❤️
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Brian R
The crew seemed to have a handle on the business. They all seemed to be working together very well. There were no hiccups in my order. I will be returning often as I am working in the area. There are other options close by, but they were quick and efficient and the order was right.
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Jennifer Wentworth
More times than I can count lately, my food order has been completely wrong from here!! I use the mobile app and am very precise with what I order do to allergies within our family.
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Alejandra Juárez-Díaz
Overall service is great, staff is friendly and accommodating. I enjoyed the atmosphere. The place was decorated with plants.
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