Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 171 reviews, the restaurant has received a rating of 3.1 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1041 S Main St, Cheshire, CT 06410
Phone: (203) 250-7711
Hours
| Saturday | 5 AM–8 PM |
| Sunday | 5 AM–8 PM |
| Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
| Tuesday | 5 AM–9 PM |
| Wednesday | 5 AM–9 PM |
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Jocelyn Sutphin
I went through the drive through around 8 am and was handed completely inedible hashbrowns that were burnt to crumbs. When I went In and nicely asked to have them remade, I was given an attitude by all workers and told I’m wrong and they were fine. Still I waited patiently and was purposely ignored and they made me wait 15 minutes only to get handed hashbrowns with trash like straw wrappers in it. Never coming back because the workers always have an attitude and never know how to treat others with respect when I was very nice about it. Very disheartening when I grew up in Cheshire and everyone is usually nice.
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Jocelyn Stairs
Worst Dunkin’ Donuts ever!! Parking lot is a nightmare! Waited in drive through for 15 mins service is horrible and rude!
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Mostvaluable Pimps
(EDITED 9/20) they are still at it. Long line so they can make there timer stop. Who is the District manager or any manager do they even look at reviews and comments.Here is 2 more photos and are 2 different days they still doing it. Im so done with this place, Cross the street does a local coffee shop that I have to get out of my car but it’s worth every penny
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Jared Truong
Ordered a large regular and 2 pumpkin doughnuts and they came to me with a small regular and whatever this is in the picture. No joke I just opened the bag and this is what I got. Too scared to eat this right now. Yes they gave me 1 doughnut and a piece of a second one. I don’t even know how this happens.
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Blake A
Go anywhere else but here. They get the orders wrong EVERY TIME. It’s brutal. How no one in their staff cares is mind blowing. They need all new staff freshly trained.
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Chaney Goldstein
Good experience overall, food was good and drink was also good. I made a mobile order and it seems that the orders show on a physical receipt, rather than on the display I guess. That’s fine, you just have to hope that someone sees your mobile order soon before you get there. I had to wait a few minutes before they saw mine.
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Theresa Mazzuca
This Dunkin simply sucks! Always has the 5 years we’ve lived in Cheshire. Orders are consistently wrong. Every time! Today was the last straw because they were simply careless. I ordered a bacon and cheese sandwich with extra bacon. No egg. I receive my order. I was given a bacon egg and cheese. I went inside and overheard a worker say “oh someone is coming back in let’s see.” Then proceeded to ask me what was wrong. I explained what i ordered vs what i received and told them I can’t have eggs. She took the sandwich and they “fixed” it. I checked my sandwich. There was extra bacon but the egg was still on the sandwich. All they did was add on bacon despite me saying I can’t have egg. It’s not like this is the first time they’ve been careless! Save yourself the time and energy. Go to the one without the drive thru in the center of town. Always great and consistent there.
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Shannon Pevoteaux
Took forever to get our order placed inside. Then I ordered black coffee and got flavored. But the worst thing was the screaming conversation by the employees. We couldn’t hear each other over their yelling! How unprofessional!!
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Tellsit Likeitis
Honestly, I’m sure people read reviews and think that they can’t trust them because people are just being nasty. But this Dunkin is the one to SKIP. Well…I suppose if all you care about is a drive-thru, I can’t complain. But if you are planning on actually sitting in here or meeting a friend: WATCH OUT! I can’t tell you how many times you have to actually enter and shout, “HELLO!!” to see if someone will wait on you. The crew seems to be obsessed with not only the drivethru, but the whole area off to the side. When a customer walks in it’s as though they’re walking into someone’s house and disturbing them. I have actually heard screams coming from the bowels of this place. I guess people are horsing around in the back, but when I say screams, I’m not kidding. Also, this place is the home to the fly population of Connecticut. Many flies in various stages of hospice “grace” the windows. One time there was actually a strange bug that one might see in the jungle. While I can’t say that the employees are necessarily rude, they certainly aren’t going for any award, that’s for sure. The real downer about the whole experience is that I don’t think anyone really cares. It’s almost as though this place isn’t real, like you’ve stepped into some Brigadoon franchise that ceases to exist after you walk out. For those of you who think that Cheshire is some upperclass, spotless town, this place will DEFINITELY help you to balance that philosophy out. Cheers!
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James Gentile
I like dunkin but i would avoid this place and go to the one down the road the young employees literally treat it like a hangout they stay off to the side talking loud with profanity while customers wait inside to order. We tried them again after I stood inline alone for 10 minutes i won’t return.. we have dealt with the same problem multiple times
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