Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 242 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
Derby Shopping Center, 530 New Haven Ave Orange, Derby, CT 06418
Phone: (203) 734-1166
Hours
| Saturday | 5 AM–8 PM |
| Sunday | 5 AM–8 PM |
| Monday
(Labor Day)
|
5 AM–8 PM
Hours might differ
|
| Tuesday | 5 AM–8 PM |
| Wednesday | 5 AM–8 PM |
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
Iliana Jimenez
I ordered a mobile pick up 4 times from this location. The first time, nothing was ready when I got there. The second time, my drink was ready but my food wasn’t. The third time, my food was ready and my drink wasn’t. This time my coffee didn’t have caramel in it, and even if it did like the woman insisted it did, it certainly wasn’t extra like I asked for. I understand mornings are probably their busiest time but I live 15 minutes away and I always order before I leave. That should be enough time to have everything ready, and made correctly. The only reason it’s not 1 star is because, although the service is unreliable, is because the employees, for the most part, are nice. The woman offered to add more caramel to my coffee this morning, but I was already running late to work so I had to just go.
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Leah Reed
I ordered my food and my whole order came out wrong. This isn’t the first time I’ve had a bad experience with this location either. Customer service is very rude and careless and you can tell they really don’t like being there.
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Ralph Cerminara
They are always very friendly and if you order ahead and go inside to get it instead of going through the drive thru, you will walk in and out with zero wait.
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Butchy Duh
Food and service typical of all Dunkin Donuts. However, the staff is very loud and is always fooling around.
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Chris Warren
Absolutely terrible service! My coffee was made wrong once and I asked to have it remade. It was then made right but cold. I asked a 3rd time stating it was cold and immediately was given an attitude with profanity, and honestly felt threatened. I proceeded to ask for my money back and was refused. So I left without my money or my coffee. I don’t believe it’s to much to ask to get what I paid for — a hot coffee made right.
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Kayla Pina
This Dunkin’ never has anything they are always out of everything and never have workers I don’t understand how this place is open
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Del Harvey
Great service and people. It’s Dunkin – you get what you expect and that’s all you want.
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Mervelyn Dixon
Customer service at the drive through was a vad version of Customer service rep she is very rude and disrespectful she was in a blue t-shirt and jeans very nasty attitude all because she wasn’t listening to what i was ordering
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Stephen S
Solid Dunkin location. Food and drinks were very good
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Fred Albo
I waited 15 minutes in line while nobody else was in line. 3 employees saw me and walk passed me. One was sleeping at the corner. I asked the lady if she was going to take my order. She rudely asked me to be patient. I walked out and left. People like me have a business to run. You cant let a customer wait 15-20 minutes especially when it wasn’t even busy.
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