Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 369 reviews, the restaurant has received a rating of 4.2 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
160 Kukas Ln, Waterbury, CT 06705
Phone: (203) 574-2211
Hours
| Saturday | 4 AM–10 PM |
| Sunday | 4 AM–10 PM |
| Monday
(Labor Day)
|
4 AM–10 PM
Hours might differ
|
| Tuesday | 4 AM–10 PM |
| Wednesday | 4 AM–10 PM |
| Thursday | 4 AM–10 PM |
| Friday | 4 AM–10 PM |
Menu
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Photo Gallery
Reviews
Jada Middleton
I ordered a large iced cappuccino and I received this monstrosity over 10 minutes later for a mobile order. If you look on the website, an iced cappuccino DOES NOT look like this whatsoever. I got this half blended mess that is one step above a blended coffee. The excuse I received from the staff about this order was that they have a “special person” do the foam which is ridiculous. This was the foam. This was supposed to be regular cappuccino foam not whatever the heck this is. Oh and the amount of time it took for this drink to be made was ridiculous
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kristen finn
This is the best Dunkins in the Waterbury area. Food is always cooked throughly and staff is always happy to serve you. Makes my day to stop here and get great service! Thank you
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Gregory Croteau
Extra large black with two creams tasted like they rain water thru yesterday grinds.. literally just cream and water
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George Haskell
Stop here frequently traveling between Boston & NJ. Usually good service but this last visit they missed part of the order & took over 15 minutes to get us our order. Better luck next time.
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Patty Daigle
This review is for the D&D on Kukas La., Waterbury, CT. Stopped in on 12/20/22 to purchase $100 worth of gift cards. Waited in line for approx. 15 mins. with only 1 older couple before me. After a while the gentleman in front of me turned to me & asked how long this place has been here. Guess he thought this was a “new” D&D. He then said to me, “I guess they don’t want to sell us coffee & donuts”. All this time I thought they had already been waited on & were waiting for their order. But no! Workers moving about & not one of them acknowledged us! Didn’t even look our way. I peeked around the couple to check out the gift cards & was disappointed in the lack of the selection. A small quantity were on the counter & they were not festive, just regular gift cards. Normally I wouldn’t care but I was purchasing these for our work Christmas party. After another minute or two I left & went to another D&D (corner of E. Main & Scott Rd.) which honestly wasn’t much better in their customer service skills. I’ll save my opinion on THAT store for another review!
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Laura La Rosa
I’m from Massachusetts & I thought this Dunkin operated way better than the Dunkin’s around my area! The staff was absolutely wonderful, they were super fast at making my order! I definitely think this Dunkin was great! if I’m ever in the area again would definitely come back to this Dunkin anytime!
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Michael S
Best Dunkin staff around. Makes my morning stop quick and easy and the people are so nice!
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Jessica Ortiz
Great costumer service!! Love this Dunkin.
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Fawad Shamshad
Always locks door by 930pm. Why don’t they change their timings to reflect that?
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Sibby Santarsiero
I have been coming to this dunkin religiously for about 6 months now because I work right up the road and every time it’s great! Coffee tastes fresh and customer service is commendable. Today was terrible. I work in customer service and understand a face paced environment. The shift leader/supervisor/manager clearly does not understand how to handle her role and treats her COWORKERS terribly. They are your COWORKERS NOT PAWNS. Extremely disorganized and unefficient. I waited almost 20 minutes for one coffee. Again I understand waiting and understand that when it’s busy, it’s busy. Was not a huge fan of today. Please address this issue and fix it so people are employees and customers are treated fairly. That way you have a properly equipped team that can help each other and provide proper customer service.
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