Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 307 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Takeout ✔️ No dine-in ✔️ No delivery
Address:
2000 Route 38, Cherry Hill Mall Dr, Cherry Hill, NJ 08002
Phone: (856) 320-2116
Hours
| Tuesday | 9 AM–9 PM |
| Wednesday | 9 AM–9 PM |
| Thursday | 9 AM–9 PM |
| Friday | 9 AM–9 PM |
| Saturday | 9 AM–9 PM |
| Sunday | 9 AM–6 PM |
| Monday | 9 AM–9 PM |
Menu
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Photo Gallery
Reviews
Madeline Gerónimo
I asked the girl to make me another hot chocolate because the one she gave me had the same color and flavor as the water, she made it quite angry, he gave it to me in a dirty glass, when I removed the lid I could see the chocolate powder on the surface. When she gave it to me I tried to be nice and I said omg thank you very much and I apologize for the inconvenience she didn’t even look at me she just gave me the chocolate as if I were an animal. The worst costumer service!! And they are always angry at morning.
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Kristyn Holleran
The two young ladies working today were extremely polite, courteous and got our order perfect. They helped me with the Dunkin app and they were friendly the entire time. Store was clean, coffee tasted great!
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Chris Lee
The cashier was face timing on her phone. Little strange while ordering.
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Alberto “Pizza guy”
Horrible this bathroom is the worst I’ve ever seen in any Dunkin Donuts just look how grimy and dirty this bathroom has not been clean in days maybe even weeks
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Saf A
This is easily the worst costumer service I have ever experienced. I ordered two drinks and waited 15-20 minutes for them to only make one drink … and it be wrong. When letting the staff know of the mistake , they were incredibly rude. Especially the tan brunette working at 5:10pm august 23rd 2021. They didn’t know what they were doing and called the manager every-time to find out how to make something. When I asked for a refund instead ( as it was taking an insane amount of time to fix the order) she called her manager to ask how and then proceeded to yell at both my mother while putting her manager on mute. She specifically said “ what’s good right now “ trying to fight. I will never put my hard earned money behind this Dunkin’ location ever again. They’re rude and are clearly untrained in both making coffee as well as basic costumer service skills. Some serious changes need to made here.
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Miguel Bazan
This place charges $8.99 for half dozen Donuts !Beware ! this donkin donuts inside the cherry Hill mall in front of Disney place.before you leave check your receipt and double check before you pay.
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MR KINWA
Employee using same glove collected trash to serve customer, and hot coffee cup doesn’t even have Sleeves to provide customer to hold hot cup coffee and when you ask them they tell you use napkins for that , the worst Donkin service ever
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LiLi Marie
Staff was beyond rude. Extremely young girl at the counter had such an attitude and didn’t care whatsoever. They try to charge different prices than what is ADVERTISED and if you happen to mention this to them, they scream and yell at you things like “you want me to get my manager cuz I will!”and then of course, the manager isn’t even working….so they have to “call” said manager on cell phone, only to not have anyone answer. Another excuse told to me during my visit was: “I was told that’s how we do it charge extra for the pumpkin cream foam…oh well!” Eventhough all the signs AND Dunkin app say that the pumpkin cream cold brew INCLUDES pumpkin cream on the top…for $3. I’ve contacted customer service numerous times and nobody seems to care about that either. This location is actually better than the one across from the mall at the Chevy dealer…
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Eveline Dickens
I was craving a jelly donut after shopping and the guy gave me 2 for the price of 1 because they were closing soon for the day. Amazing customer service!
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Ms. O
Eggs taste fake. Hot chocolate is watery. I’d rather spend a few more dollars with a competitor for better quality. Store was clean. Staff was friendly and worked expeditiously. One issue is flies. I wouldn’t eat the donuts because flies are nasty and landing on them randomly
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