Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 182 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
95 Miller Rd, Castleton-On-Hudson, NY 12033
Phone: (518) 915-1013
Hours
| Tuesday | 5 AM–7 PM |
| Wednesday | 5 AM–7 PM |
| Thursday | 5 AM–7 PM |
| Friday | 5 AM–7 PM |
| Saturday | 5 AM–7 PM |
| Sunday | 5 AM–7 PM |
| Monday | 5 AM–7 PM |
Menu
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Photo Gallery
Reviews
Tori Burda
I go to Dunkin donuts every morning ( usually north greenbush or Latham depending on where I’m working that day) and order the same thing, a small iced caramel coffee. The staff is always pleasant ( even if the drink is made wrong). Today was my first time coming through this drive though and I had the absolute worst experience I’ve ever had at a Dunkin donuts. Immediately the woman taking my order was rude and short with me. Then when I came up to the window I could hear the woman asking the other employee if it was supposed to be iced or hot and she said very loudly ” I don’t care she’s getting hot” but I had very clearly and politely ordered an iced. She went to handed it to me and I said nicely ” I’m sorry it was supposed to be iced” . This Woman gave me the nastiest look, then w and I tried to tell her politely what I wanted In the drink to make sure it wasn’t made wrong again and she snapped at me saying ” no I got it” . She then up charged me an extra 50 cents for no reason. I get this same drink every day and it’s always the same price. When I tried to ask her why she was charging me more and she just yelled in a very nasty to e ” because that’s what it costs!”. I was going to leave a tip like I always do but I didn’t today. I will never ever go back to this Dunkin donuts and I think they need to take a very serious look at their staff and do some retraining or get rid of them. There was absolutely no reason for that woman to be so nasty to me. I’m always very friendly and polite and she was miserable from the start. I am really disgusted. If I had time I would have gone in and talked to a manager but unfortunately I didn’t have the time.
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MUA MICHAELA
I just went there again today They are so friendly and my order is always amazing! Today was a pumpkin spice signature latte and a sourdough breakfast sandwich. Everything was absolutely delicious today! Highly recommend this Dunkin’ location!
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Ben Ashley
Manager takes it personal when you make a complaint. I showed her a picture of a bagel that only half the amount of cream cheese than what should have come on it. I was then told i can’t come back to this location. Only reason i go to this dunks is cause their line is shorter than the other one and most of the staff does well, just the manager needs to learn to manage and learn to deal with customer service in an appropriate manner. Until they fix the manager or get a new one my review will reflect my opinion of her flagrant attitude toward customers. Ive been a business owner for 13 years. I wouldn’t have made it 6 months with her at the helm.
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Greg Thomas
Dunkin is decent, a go to staple when on the go. But Krispy Kreme is king for doughnuts!! Miss them alot in upstate NY
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rebdingman
Always love their donuts. Just wish they would bring back some of the classics.
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James C Reynolds
I like their iced coffee, nice boost of caffeine. Also love the avocado toast and hummus toast, those are both really good. Also love the bagel bites with cream cheese.
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Meg Plur
Placed a mobile order at 5:10 website says they open at 5am and I went to pick up my coffee no one would answer the speaker so wasted almost $5 to be ignored and not get coffee.. drove around the lady was standing right near the window. Lazy people you shouldn’t have on website u open at a certain time if you arnt open and at least have the decency to let me know what’s going on. So crazy
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Sharon Murphy
Love their cold beverage
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Alexis Arias
They literally make the best butter pecan signature iced latte and I’ve tried so many Dunkins to find a good one that was consistent. This is the place!
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Amanda Jochum
I would give this place zero stars if I could. I ordered a blueberry pomegranate refresher which was made wrong through the drive-through so I turned around and came back inside and was very nice. I simply stated that there was no coconut milk in the refresher and just asked that they add some coconut milk. Who I am assuming was a manager because of the different colored shirt was kind of rude and told me that I ordered It wrong because it either comes with coconut milk or matcha tea that they don’t know what I want I have to be specific. But I didn’t order a green matcha tea so obviously there should be some coconut milk but whatever, then she tells me they can’t put coconut milk in my drink because I already touched the cup. Completely gave me the wrong food.. my advice would be to save your money as I will be and go somewhere else. This seems to be a reoccurring problem from the store..
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