Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 279 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
Star Plaza, 2060 Western Ave, Guilderland, NY 12084
Phone: (518) 456-4864
Hours
| Tuesday | 4 AM–10 PM |
| Wednesday | 4 AM–10 PM |
| Thursday | 4 AM–10 PM |
| Friday | 4 AM–10 PM |
| Saturday | 4 AM–10 PM |
| Sunday | 4 AM–10 PM |
| Monday | 4 AM–10 PM |
Menu
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Photo Gallery
Reviews
David Sztarkier
I don’t know what’s going on at this location, but service has gone down. I was there today at 6:20 am one other customer. 35 minutes to get my food order while listening to the staff complaining, making my food drop my food, and having to remake it. The food is cold and missing two orders of snacking bacon. The breakfast tacos with bacon have one little crumble on both. Egg white and veggies stone cold and pale looking basically getting my bag tossed at me I just threw the food out not worth eating
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karla Yattaw
This place looks great. They totally remodeled the interior, and it looks really cool! However, It took over 10 minutes for anyone to even acknowledge that there were customers waiting at the counter. It also took me 30 minutes or more from start to finish to get a dozen donuts, 25 munchkins, and a coffee. I was getting donuts for my son’s soccer tournament, and I almost missed his entire game because of it. The parking situation, and getting in and out is treacherous, and customers were rude when trying to leave, by not wanting to let me pull out. I will try to avoid this location as much as possible moving forward. If Starbucks sold donuts, they would put Dunkin’ out of business based on their business model, timeliness, and customer service alone. Sorry, Dunkin! You should train your employees better!
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Skyler Himes
first things first the store opens at 4 am, so why is there a nasty attitude older women yelling at me every morning saying that she “doesn’t fulfill mobile orders”. she explains she’s only a baker, if so then why would the store and app be open to order from ? i cant really tell if she’s just lazy and doesn’t want to do her job or she’s actually being truthful . i work 12.5 hour night shifts and my coffee in the morning is the one thing that keeps me going until the end of my shift . she’s not only given me attitude but my coworkers that work with me -attitude aswell . somebody seriously needs to talk to her about her atrocious attitude , it’s disgusting and disrespectful . i wasn’t going to leave a review but this morning she said some nasty stuff to me and i’ve absolutely had enough of her bs.
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D K
Food was as expected from a Dunkin. Service was atrocious. It took 20 minutes to get a black coffee. No leadership behind the counter, orders getting lost and simple chaos. No manager to speak of. Avoid if you have plans within the hours.
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yoel y. weinberger
Food is cold since they rebuild the place. They used to be better
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Ashley H
Very rude staff Thirty minute wait for breakfast time Disappointed! And they talk about you in different languages (Spain) is disgusting
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Christina Coughlin
Ordered a toasted buttered bagel at the drive thru on my way to work. Sign correctly identified that canola oil infused butter spread (not real butter) was used. The thing is, what I didn’t know is that that meant that what I got would be an oily liquid mess that literally spilled out onto my work slacks, ruining them.
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Nanny Gaskill
The kids milk is 3 months expired on the shelf and oj is 1. Told staff and they did not do anything
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Shanna Henry
Stopped this morning to get breakfast tacos(I ordered 6) & they gave us breakfast wraps instead Not happy as I don’t like fries eggs!
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Shannen Mazur
Slowest dunkin ever. The past few times I’ve gone to this location I’ve been sitting in the drive through for almost a half hour. That’s unacceptable. This last time, they took so long my kid knocked out.
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