Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 418 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
505 W State St, Herkimer, NY 13350
Phone: (315) 866-9811
Hours
| Tuesday | 4 AM–9 PM |
| Wednesday | 4 AM–9 PM |
| Thursday | 4 AM–9 PM |
| Friday | 4 AM–9 PM |
| Saturday | 4 AM–9 PM |
| Sunday | 4 AM–9 PM |
| Monday | 4 AM–9 PM |
Menu
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Photo Gallery
Reviews
Kasha Holliman
I ordered with the online app and EVERY part of my order was correct. Not to mention my latte was made perfectly. They also got the change on the sandwich. Everything was very hot as well. This is not the first time this location has been on point so I had to shout out and let you know. Keep up the good work!
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Kendra Shaver
Every single morning, around 4:50 on my way into work, I will stop to get a coffee and a donut. The coffee has cold foam on it, they have no problem charging me for it, but for some odd reason they have a problem putting it on there. The lady is rude, seems annoyed all the time, can’t take an order without repeating it 6 different times. This morning, I asked for a chocolate long John. They gave me a chocolate donut with sprinkles. I can’t eat sprinkles.
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Melanie Beardsley
Wanted a decaf. They asked if I would mind waiting for a fresh pot. I thanked them and told them I appreciated their effort. Ther have been other times and other places that would have sent me on my way with nasty tastings coffee. Great job folks at Herkimer NY Dunkin!
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Paige
Parking and lot is an absolute nightmare is its even just a little busy. And that’s an understatement. Never had any other issues there, but a lot of them regarding parking or getting out of the lot, being blocked in etc.
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Kei Yumi
Friendly staff. The gentleman who helped me was very pleasant. Their matcha lattes are really good a bit sweet but still really tasty. Love the French Crullers as well.
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Mitchell Mayville
Constantly getting orders wrong or substituting out of stock items with those of lower value.
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Ariel Jenison
My sister and I went to dunkin at 7:50pm. They said the register was broken so we had to place our order at pick up station but we had decided to make it easier on them and place our order online. Seconds after the young man audibly moaned about our order and complained “who orders this “ most females? It’s pumpkin spice season and sweet cold foam is a thing. while yelling for all to hear including us.then proceeded to yell for an additional 5 minutes while we were sitting in the dining area because his shift was ending in 8 minutes which is probably frustrating. but shouldn’t the order be handed to someone else? Nonetheless we did get our order and he saw it was us in the dining area and he walked out. Just wish we had a more respectful customer service experience.
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mo rum
I like Dunkin and this place doesn’t disappoint.
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Pascal Derosa
Food was not what it should taste like. Who ever makes the coffee stinks at it
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Elizabeth
I stop at this particular Dunkin Donuts 2-3 times per week for coffee. I have never had a bad experience here UNTIL today 11/8/21 at 2 pm. Only myself.
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