Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 429 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
8471 Seneca Tpke, New Hartford, NY 13413
Phone: (315) 732-2233
Hours
| Wednesday | 5 AM–8 PM |
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
| Saturday | 5 AM–8 PM |
| Sunday | 5 AM–8 PM |
| Monday | 5 AM–8 PM |
| Tuesday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
Erin Tracy
Donut was barely frosted and was supposed to have cream filling but didn’t, argued with me about my gift card, horrible customer service, always rude every time I go here. Literally will go to any other dunkin in the area to avoid this one
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Ashley C
No one was there when they were supposed to be open..myself and another customer couldn’t believe our eyes. Even waited almost 40 minutes. No one still, and later when I tried calling to see if anyone showed up no one answered.
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Samantha Platt
My breakfast sandwich was HOT! I am one of those people who like their food piping hot! And this sandwich was good n hot!! Not luke warm and for dinner time their donuts were looking good, not picked over!
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Linda Fogg
Love Dunkin ice coffee. Love using the app for order ahead and obtaining rewards
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Jamie Derrig
Hours of operation not clear, suggested edit and was declined. I went there several times during business travel and they state they are closed at 8. Rude response from drive-thru.
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Wendy Zhengcen
I ordered a cappuccino and a hot chocolate and the staff told me they can’t make them, but they were able to make my doordash order. Obviously the staff is a racist.
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M
I want to give 5 stars, but my orders are more wrong than right.
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Nicholas Salamanchuk (Kamaitachi5587)
Service was good, staff was friendly and helpful. However the cleanliness of the place left much to be desired. There were hundreds of fruit flies that kept interrupting our meal. There were many more dead on the windowsill. More care is needed in maintaining cleanliness.
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DELILAH JONES
THEY ARE VERY VERY BUSY ESPECIALLY EARLY MORNING BUT THEY POLITELY TELL YOU SORRY IT WILL BE LITTLE WAIT -THEY ALL WORK VERY HARD AND ITS NOT THEIR FAULT THEY GET SLAMMED WITH ORDERS…I HAVE BEEN INSIDE AND HEAR PEOPLE COMPLAIN WELL MY OPINION IS GO SOMEWHERE ELSE THEN ♀️ I THINK THEY DO AMAZING
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Amy Valyou
If I could give no stars I would! This is a horrible location that take 20-30 mins just to get the food or a coffee! The people on the intercom have horrible customer service too. No sense of urgency.
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