Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 185 reviews, the restaurant has received a rating of 3.8 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1090 Long Pond Rd, Rochester, NY 14626
Phone: (585) 225-0190
Hours
| Tuesday | 5 AM–7 PM |
| Wednesday | 5 AM–7 PM |
| Thursday | 5 AM–7 PM |
| Friday | 5 AM–7 PM |
| Saturday | 5 AM–7 PM |
| Sunday | 5 AM–7 PM |
| Monday | 5 AM–7 PM |
Menu
… View more
Photo Gallery
Reviews
Margarita Soto
The attendant was not knowledgeable of what I wanted. Very slow, and I didn’t look like he wanted to be there. Didn’t have the ingredients to make my drinks. Eventually they didn’t have the cup size for the drink, so my 2 drinks had to be refunded. The donut holes that i purchased were stale. Overall, wost customer service and food. WILL NEVER VISTA THIS LOCATION AGAIN!!
… more
Steven Wendell
I placed a mobile order here about 7:45AM this morning. Went in waited very patiently. and no one (3 people that I saw behind the Counter) ever tried to help or acknowledge me there for an order. I waited probably close to 10 minutes then left with no coffee. My time is precious. Your customer Service SUCKS! I would expect a refund at the least for this order. If there was a minus rating, you would get it. The location was 1090 Long Pond Rd. Greece 14626
… more
Ashley Edick
I ordered sausage egg and cheese wraps. The wraps were SUPER crunchy and egg was burnt. And I ordered a large iced capp and they put it in a large cup. And basically gave me a small drink. If I wanted a small I would have gotten a small. This ice capp not only happened once. But TWO days in a row. That’s just sad. I understand mistakes happen. But how can you do it twice in two days. I added the pictures. And day two there was absolutely no ice in there and an inch of just foam. I even added a picture to show no straw marks in there yet.
… more
Carla Piccarreto
WHAT HAPPENED?! The line is always backed up at the drive thru. When you finally hear someone on the speaker they sound like they’re rushing you & don’t give a total. Go thru EVERY SINGLE THING because my last 5 orders have been MISSING food or the wrong food. I’ll drive farther for better. Don’t go here!
… more
Damaris cruz
The drive through on this Dunkin is the worst I’ve ever seen in my life. If you’re in a rush you are better off getting out of your car walking in and even then can’t be sure you’ll get a simple coffee before 20 mins go by.
… more
Emily Waite
Slow service in the drive thru. Waited 15 minutes two different days when there was only one car ahead of me. Burnt avocado toast, wrong orders. Leave you waiting at the window with no explanation or apology for taking up your time.
… more
Autumn Jean
This place needs to be shut down after telling them 6 times what I wanted in my coffee they still didn’t get it right not even close. It was the most disgusting thing I’ve ever tasted. I understand your short staffed but if your not gonna take a couple seconds of your time to make the drink right then please dont make it at all.
… more
Tony Cutaia
Had to use my lunch break at 930 a.m. because it took 25 minutes to move 4 cars in the drive thru. Pitiful get it together! Get off ur phones and move faster than the speed of snot.
… more
Avery Clark
Holy hell man. I ordered a bagel, that’s it and stood there for 20 minutes watching them walk in circles. They reminded me that they didn’t forget about me, but they did. Nobody started the bagel for 15 minutes after I ordered. Slowest Dunkin in Rochester.
… more
Brandon Varner
My coffee had a inch of empty space in the top and had 0 sugar when I asked for 5. And then I ordered a Boston cream doughnut that had no cream in it. Greatly disappointed with the service and quality here
… more
… View more