Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 550 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ Delivery
Address:
645 Penn St, Reading, PA 19601
Phone: (484) 334-2509
Hours
| Wednesday | 6 AM–8 PM |
| Thursday | 6 AM–8 PM |
| Friday | 6 AM–8 PM |
| Saturday | 6 AM–8 PM |
| Sunday | 6 AM–8 PM |
| Monday | 6 AM–8 PM |
| Tuesday | 6 AM–8 PM |
Menu
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Photo Gallery
Reviews
moonchild Sky.
First off, I want to apologize to the lady that made my coffee even though you did a great job and mean well it’s just me that is SUPER STRANGE. About how I want and the amount that’s in the cup other than that, the 2 women that I encountered there are very precise, friendly, and quick with the highest level of service. Good going lady’s
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Monica Zayas
Did an order through door dash, DD staff didn’t do it right, when I called to see what could be done the “manager” (which I doubt) was very obnoxious and rude over a question she could’ve answered politely and then was stating that she didn’t believe me, that she doubts it, yea so I’m just calling for fun to waste time and to get $3 back. She must be miserable, and of course is very unprofessional. Study people and be educated.
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Jocelynn Karner
Workers there are TERRIBLE with the worst attitudes. Talked shot about my order the whole time while forgetting multiple things on my order as well. Service is terrible. Recommend going to ANY other Dunkin.
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Mya Rivera
The workers are very rude and the management hears it and acts like they didn’t see anything. Why are you mad because you made my drink wrong? I NICELY asked them to remake it because I know hey, it’s fast food people make mistakes. But what’s the need to snatch it, yell “I need to make her a new drink” and then have a face while making it and then throw it in the counter and walk away? Sheeeesh find a new job if you hate your current job.
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Rosa Ramos
Everyone was nice but our food was not done properly. I asked and paid for extra cream cheese, but they put hardly any on my bagel. I also got bagel bites but they were still frozen.
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NZ
The worst Customer service Employers one can come across. When an Employer works for a business they are a representation of that business and the backbone of it. Unfortunately, the way Management handles this environment is representing how low DD has fallen throughout the years. How can Employers get away with yelling and cursing to their Customers?! Retraining is a huge necessity at this location because it’s a circus there.
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Ruby Stauffer
Messed up all 4 of our drinks and made unnecessary rude comments. I’ve had good experiences with this location before but today was the worst by far.
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J
Classic Dunkin, no complains. Food was good, coffee was good. If you got an itch for Dunkin, this one will scratch it
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Marii Lopez
I came in for a order and I asked for the order politely the girl in the back making the food started yelling at me and talking about me.to.the people in the back I don’t appreciate how they treat the people giving them business
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Aubreyt1001
Didnt give me receipt had to ask, got a latte which comes with whipped cream, they didn’t put it had to ask. Not friendly staff. Busy. Crowded.
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