Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 97 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
7739 Tuckerman Ln, Potomac, MD 20854
Phone: (301) 983-8267
Hours
| Monday
(Labor Day)
|
5 AM–8 PM
Hours might differ
|
| Tuesday | 5 AM–8 PM |
| Wednesday | 5 AM–8 PM |
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
| Saturday | 5 AM–8 PM |
| Sunday | 6 AM–7 PM |
Menu
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Photo Gallery
Reviews
Adam Lee
Have been shopping at this Dunkin’ Donuts many times. Always pre-ordered on mobile app, and the orders had been placed on the Mobile Orders pickup table waiting without any problems nor issues. The staff were all friendly. The coffee was warm as usual. The Boston Cream was great to pair with coffee as always.
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Shammi Udumalagala
I’ve been going to this location for over 10 years but today has me thinking of now going to another location. I placed a mobile order which went through, Maria the clerk who was working did not want to help me as she said the order did not show on her end, I showed her my mobile order number on my phone in the app she still refused to help me saying she cannot help me since it’s not her end, I then asked how can I get a refund since you won’t make the order she acted like she couldn’t hear me and began to ring up other customers so I decided to go through the app to speak to a dunk’n representative who ended up refunding the transaction as I was getting refunded her tone changed all of sudden she was willing to make the order that I had just got refunded, I told her never mind and that I would just order in the store again this time through the register. I’ve worked in retail for years and the service I received today was terrible she needs more training on how to at least troubleshoot issues instead brushing me off as a customer.
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Elise Michelle
I am a regular customer at this Dunkin, and after today I certainly won’t be back! My drink was made incorrectly 3x and Abu offered terrible customer service. Instead of remaking my drink for me, he only offered a refund & had the audacity to say I was “being difficult.” Didn’t expect my visit to go like this, but there’s plenty of stores to go to! Not tripping over this one.
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ambelina
America runs on Dunkin’? Maybe that’s why the country is such a disaster. We were excited to try the breakfast options here but everything was awful and they got 3/7 of our items wrong. Hot coffee instead of iced, no butter on a toasted bagel (who wants a dry bagel???). Thankfully our toddler didn’t mind the stale bagel he got. Awful food, will literally never visit Dunkin’ again.
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David
Maybe the worst Dunkin in the area? I recommend getting donuts somewhere else.
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Michael Lewison
Great location as you can now park right up front and get out footstops away. I am hooked on Dunkin, but wish they would give a few more hashbrowns. I get that they are only 99 cents, but only 6?
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Megan Thompson
This D&D is beyond amazing! They go above and beyond in customer service and are so polite. The general manager realized Door Dash left without the whole order and he personally reached out and delivered the rest of the order 18 minutes away!!! Who does that?! This D&D does!!
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Melissa Landes
Great Dunkin location. Staff is always friendly, and the food comes out pretty quickly. One of the staff actually showed me that I was missing out on coupons on the app!
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Gary Grant
This place is totally disorganized. Took like 20 mins to get a cup of coffee. Not very good customer service.
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Andrew
This location is awesome. The workers are quick and prompt and polite. The customers can’t park worth a darn in the quick pick up area however. All of the soccer moms driving large cars can’t seem to stay between the lines so park at your own risk in front
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