Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 562 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
4969 Westview Dr A, Frederick, MD 21703
Phone: (240) 815-5960
Hours
| Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
| Tuesday | 5 AM–9 PM |
| Wednesday | 5 AM–9 PM |
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–9 PM |
| Saturday | 5 AM–9 PM |
| Sunday | 5 AM–9 PM |
Menu
… View more
Photo Gallery
Reviews
Manuel Aldana Mendives
My experience was horrible!!
… more
Soraya Rodriguez
worst dunkin’ donuts i’ve ever been to. there customer service absolutely horrible, i ordered a frozen coffee. in my opinion it was too sweet for me to drink, no big deal. i respectfully went back and asked for a refund and they said they couldn’t give me one, so i asked if i could get something else instead. the lady attending me said, “i’ll change it for you this time but i can’t just give you a refund because you don’t like it.” like ????. on top of that when i got my hot chocolate it was only filled half way. 10/10 would not recommend.
… more
Cassie Khlebnikov
I go here because it’s convenient to my house and kids daycare , but they constantly get my order wrong and today i found a bug on my bagel. Clearly dead and stuck to the bagel. I won’t be returning.
… more
Behnaz Ghorbani
Whenever I go there, they are terrible. SO slow, long wait in the line and every time something is missing. Today I asked for a dozen Munchkin and There wasn’t any chocolate one inside and they told me they are out!!!! Couldn’t they tell me when I was ordering!!!! I got home and it was 11 instead of 12!!!!! I don’t know why I keep going to this place!!!
… more
Yvonne Yemoson
This is the worst dunkin donuts I have ever been to. From customer service to them always getting your orders wrong. I have reported to the manager couple of times, but nothing has changed. I wish there is another one closer to me.
… more
Branden Ryan
This is the Dunkin closest to our house. We enjoy it as a treat in the mornings, particularly on the weekend. The service is hit or miss but the manager is often receptive to feedback.
… more
Eugene Garbowski
Stopped for some ice cream on a hot day. Did not have my favorite Cherry Vanilla but got peanut butter cup.
… more
Vanessa Keith
I’m very annoyed with this Dunkin Donut. They have the worst customer service ever. Completely rude majority of the time. Also continuously mess up my drink order. If I asked or French vanilla ice coffee with crème and no sugar, why did I get hazelnut with no crème and no sugar. Another time I asked for unsweet iced tea with 2 Splenda’s and I get unsweet tea and an attitude when I am waiting for the rest of my order. The last straw was when I received my bagel with cream cheese, a side of hair and an after taste of onion. ( I stopped eating after seeing the hair) I couldn’t turn around since I was already on the highway. I don’t have time to bring up other concerns or issues. They just need serious help! They have too many employees working in there and standing around talking for them to always an issue. I have to add, they finish their conversation before help their customers that walk in. I’m not going back to that location. It needs new management! Unacceptable!
… more
Abigail Mendoza
This location keeps promoting mango smoothies. Yet, they have been out of it for MONTHS. I’ve been stopping by and calling since February and they never ever have it…
… more
Jerry Hersl
It appears to be a very new Dunkin’ Donuts. It was slow getting the coffee this morning
… more
… View more