Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 203 reviews, the restaurant has received a rating of 2.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
17020 Richmond Hwy Suite 109, Dumfries, VA 22026
Phone: (703) 221-7947
Hours
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–9 PM |
| Saturday | 5 AM–9 PM |
| Sunday | 6 AM–9 PM |
| Monday | 5 AM–9 PM |
| Tuesday | 5 AM–9 PM |
| Wednesday | 5 AM–9 PM |
Menu
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Reviews
Alabaster Box Candle Co.
My mantra is if you hate your job or working with the general public… QUIT!! I could’ve had 4 bad reviews before this one, but I chose to give the benefit of the doubt. Usually the afternoon and closing crew are the individuals that tend to be the least customer friendly. The team or the individual who drive a white Chevy Caprice, didn’t bother to take my order last night when they had six minutes before closing. All I wanted was a coffee because I was heading into the office for late work catch up.. but the reason why I say this is because on last week the same thing happened when it was 12 minutes before closing and they acted as if they didn’t want to take my order, again.. I blew my horn in order to get someone to come and still I ended up waiting three minutes before someone actually decided to come and take my order. Should I get there a little bit beforehand, absolutely! The fact of the matter is you should acknowledge the customer and not yourself unless you are in a situation to defend yourself! I really avoid coming to this location due to its unfriendly staff! I hate to say it but this generation of young workers are lazy and incompetent; who thinks we owe them something. All-in-all I will not be returning, instead take my money 8 minutes up the road where I am acknowledged.
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Sara Montes
This is my new fav DD location. The crew was quick. The store was clean. And the donuts looked like they were in a magazine. James was very helpful with my order mess up and I even heard one of the girl apologize for making a drink pretty. You can make my drinks pretty all day long!!
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David Matthews
Jeff, was very friendly and patient while I figured out a good variety of doughnuts for my coworkers. Overall friendly vibe and a good selection!
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Earl Reed
Service at this location is always awful. The staff is always rude with an unnecessary attitude. They take forever to make even a single coffee. I ordered a medium iced mocha latte and was rung up for a iced coco mocha signature latte. When I got to the window and the lady repeated it to me I told her I just want a mocha latte and I was told “no that’s just what it’s called” so now I have waited almost 10 minutes in the drive thru window for something I didn’t order. Absolutely ridiculous if I could give less that 1 star I would.
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Jessica Brennan
I was in line for almost an hour.
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Kathryn Burns
Ordered driving through from DC and my iced vanilla latte was awful. I don’t understand how some dunkins are great, and others can’t make a coffee to save their life. So bad that I’ve tossed it after 2 sips. The espresso was extremely bitter.
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Tracy Lumpkin
I just visited this Dunkin’ Donuts and saw the most grosses thing in my life. I placed my order and the young lady charged my card. When she reached in to get the donuts from inside the showcase a swarm of flies erupted. It was gross. I immediately asked the young lady to cancel my order. She went to the back to retrieve the manager. He did not ask me why or what happened. I immediately informed him the the showcase has no covering on the back and flies are all over the donuts. He said Quote: That’s not my problem. In the meantime there are a line of people at the drive thru. I wonder if they know what they are getting??? Do all Dunkin’ Donuts have the same showcase and setup that leaves your food exposed to insects???? NO MORE DUNKIN’ DONUTS FOR ME!!!!!!! Good luck people. This is why store fronts are going away.
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Devin Watkins
The people are okay but the food is never anything like what’s on. What we ordered yesterday is definitely not what was on the board and we asked for whipped cream and never got it. Leaves you a little disappointed every time, which is a shame because they used to be one of the best Dunkin donuts.
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Kirk Gamblin
Slow motion. 2 coffee and 2 donuts pre order should not take 15 minutes at the drive thru window…brotha n a blue shirt musta been having a bad morning. Luckily a young girl coming on shift corrected his mistakes.
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c roy
We dont have dunkins like this in CT, which was a nice refreshing thing to see. We wanted a pickme up from our 8 hour drive, and this Dunkin and its workers did the job to help us complete our drive home. Says drive up on sign but you can go in and order they have everything you expect from a dunkin.
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