Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 619 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Curbside pickup ✔️ Delivery
Address:
8119 Watson St, McLean, VA 22102
Phone: (703) 829-1610
Hours
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–10 PM |
| Saturday | 5 AM–10 PM |
| Sunday | 5 AM–9 PM |
| Monday | 5 AM–9 PM |
| Tuesday | 5 AM–9 PM |
| Wednesday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Hassan Alhabib
Worst customer service ever! The place isn’t clean and the ice cream melted while waiting for the cashier to figure out why the coupon isn’t working!!!! Rude!! Ice cream national day is officially ruined by them!! Poor management! Never going back again.
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Haneesh Manocha
I go this place often but today i had the worst experience. The person who gave me my coffee was really rude and disrespectful. I asked him to mix a caramel macchiato but he refused in a very rude manner. I understand that it’s not supposed to be mixed but if a customer is asking to mix it, then u should mix it properly. It takes seconds to do that but instead he decides to disrespect a customer. You guys need to train your staff better than this!!!!!
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Jaime Nunez-Merino
Been frequenting this one because of work for the last month or so. Accuracy to the order tends to be hit or miss. Most of the time, it’s spot on, and the workers even go the extra mile.
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Alexander Gray
Extremely rude employees. July 16, 2023 2:30PM
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jcourt90
Ran in to really only grab some plastic cutlery, but I always make sure to make purchases before asking for any. I bought a latte and a donut, and when asked if they have spoons or forks, the manager outright said no. I almost accepted that answer, but they’re clearly also a Baskin Robins and have spoons. So I kindly went back to the front and explained that I know they have spoons as they serve ice cream. I stated that I was a paying customer and just wanted a spoon. The manager looked at me with annoyance and reluctantly gave it to me. I hope the loss of a $0.14 spoon to a paying customer was worth a terrible customer service review. Won’t be coming back again.
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dean lindler
Very bad experience. I was having trouble remembering an ice drink for my boss. Kim was very rude and lost patience with me. (I don’t know why I was the only one in the store.) joJo came to the rescue. He was very kind and courteous.
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Julie Bly
Super fast service and excellent latte. Dining area is very small but hardly anyone stays so that’s a plus. Double plus, Baskin Robin’s in the same place!
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Corey Trusty
They were fast and friendly and my order was on point. The vanilla bean coolattas are my son and mines go to on a hot day! Cheers!
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Faisal
The manger was extremely rude. I bought a medium coffee and asked for room for milk and when I told him to add the milk, he said he needed to charge me?? Since when are customers charged for complimentary milk.
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JUNGHYUN HWANG
The lady was very unkind and unpleasant. She never smiles during my three visits here. It’s a place I never want to visit again because of her angry face
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