Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 304 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
8410 Hampton Blvd, Norfolk, VA 23505
Phone: (757) 904-1839
Hours
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
| Saturday | 5 AM–8 PM |
| Sunday | 5 AM–8 PM |
| Monday | 5 AM–8 PM |
| Tuesday | 5 AM–5 PM |
| Wednesday | 5 AM–8 PM |
Menu
… View more
Photo Gallery
Reviews
LivingProof
I’ve been putting off this review for a little over a week now, but I need to mention this. The customer service skills are horrible. Worst I’ve seen so far. There was no line and I felt rushed to order by the employee at the drive thru. Then I get to the window, and the dude is just holding his hand out for my card, no greeting or smile or anything. I actually care about making a difference in people’s days, so I’m always smiling and asking how they’re doing. No reply at all. Just ignores me and shoves my order and card back in my hands. I still had manners and said “thank you. have a nice day” and still NOTHING. I understand maybe having a bad day or something, but this is absolutely not how someone who works directly with guests/ customers should act. If you cannot communicate and positively represent the brand you work for, do not be at the registers…go on backline or something. I’m not one to complain, I let a lot slide cause I know how these jobs can be stressful and draining from experience. But this is not ok. Completely unacceptable and no excuses. hope this helps anyone visiting…or the team to do better.
… more
Tj Cole
The service at the drive through was very straightforward and quick. The food arrived delayed due to a malfunction in their card reader and a miscommunication on what order was mine. The drive through window was littered in Marijuana stickers.
… more
Yesenia Drum
This Dunkin is absolute trash, this is the second time I’ve been there and I had hope that it was just a one time mess up but they didn’t even warm up my food all the way. The food was cold like from a cooler cold. The iced coffee I got taste like straight burnt coffee. If I could give no stars I would!
… more
Kevin Weimert
I was impressed by the cleanliness (parking lot to the restroom) even after early morning rush, also the friendliness of the team. I enjoyed stopping here and will go back when I am in town
… more
Scott Whistler
On the app, I ordered a medium coffee and donut on National Donut Day. I drive all the way there to find out that they’re out of donuts. Poor planning by management meant that I wasted time and gas. I had them refund my order and I will never return.
… more
Emily Vanderpool
I would much rather go to this location as opposed to any other location in the area. Other locations will act like it is a burden that you are ordering, the employees were kind here and service was speedy!
… more
Jaiileene Riivera
I went there today and I guess the person who served me was the manager (he had a red shirt) had the worst customer service ever and then he messed up my drink on purpose just because I asked for more coconut milk
… more
Christopher Cannon
So I get the same thing every time I go there. I get a bagel with cream cheese.
… more
Nathan Rice
Service was fast and the coffee was good. The menu in drive through, however, was past the speaker and microphone for ordering, which made it difficult to see the menu. It’s a drive through only location.
… more
Zachary Mahaka
When I come to this location I usually order from the drive thru, but decided to come into the location today. When I walked in I was shocked to see how disgusting the conditions are of this place. They have roaches crawling all over the donuts in there. The workers just try to clear them off the donuts like it’s a normal thing. This place needs to be inspected and shut down.
… more
… View more