Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 272 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
130 Hays Ln, Wilmington, NC 28411
Phone: (910) 795-0312
Hours
| Wednesday | 5:30 AM–8 PM |
| Thursday | 5:30 AM–8 PM |
| Friday | 5:30 AM–8 PM |
| Saturday | 5:30 AM–8 PM |
| Sunday | 6 AM–8 PM |
| Monday | 5:30 AM–8 PM |
| Tuesday | 5:30 AM–8 PM |
Menu
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Photo Gallery
Reviews
Andrea Erb
People did not greet us or even acknowledge us when we came in. The girl just looked at us until we said hi. We tried to make a joke about something but the girl didn’t even react. Two other people just handed us our food and didn’t say anything when we told them we already ordered. Place had chunks of crumbs on the ground and seats and my donut was tasteless and dry. We won’t return.
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Nika Scott-Brown
This location is trash. They never have adequate supplies, and they always have an attitude. The quality of my order is never consistent. We have to go inside because the drive through is awful!!!!! Do NOT recommend!
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Julie McKinney
We love dunkin donuts and go all the time. We have tried to give this location the benefit of the doubt…but unfortunately lately every time we go he encounters rude customer service and food pictured below. I would like to ask management a question. Would you be happy being treated rudely and then having to pay for burnt food? I’m sorry but we won’t be back to your location.
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Brooke Guderian
I love my local Dunkin! I go several times a week, and I have a fantastic experience every time. The workers are always super friendly and my coffee and food comes out perfectly!
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krackengamez
Dunkin’s always great! Make sure to try the bakers special.
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Brent May
One of the better experiences at Dunkin. Ordered my regular Caramel Macchiato Heavy cream. Spiced it up and got it iced. It was pretty good I mean not coffee shop quality but for a sugary coffee drink surprising I liked it. You could taste the roasted espresso and salted caramel. The heavy cream was also surprisingly heavy cream. Customer service was great at this location as well. All round great Dunkin.
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Mason Hayden
Great service, friendly employees, great tasting coffee and donuts. Very quick service, and very well managed Dunkin. Will definitely recommend this location to friends and family.
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Jonathan Davison
Have been to this location 3 times now that I’ve had to pull out of line after waiting 10-15 minutes. Today I was told any food, bagel, muffin, wraps, would take 10 minutes as they are now “made to order”. This is an unacceptable ask from a drive thru, take food off the menu if you can’t keep up. Will not be returning until new practices are in place.
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Ashley No
Every time I mobile order they try to give me someone else’s order at the window. Every time I order a croissant with only egg they put cheese on it whether I mobile order it or order at the window. The staff isn’t friendly like 95% of the time, which wouldn’t be a big deal if I had a smooth experience.
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Evea Sadler
I went through drive-thru and there was a blonde girl, pretty sure her name was Laura, coughing in her hands and sniffling a lot. Pretty disgusting since she’s handling everyone’s food.
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