Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 33 reviews, the restaurant has received a rating of 3.5 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
1800 Eatonton Rd, Madison, GA 30650
Phone: (706) 847-4205
Hours
| Sunday | 6 AM–9 PM |
| Monday
(Labor Day)
|
5 AM–9 PM
Hours might differ
|
| Tuesday | 5 AM–9 PM |
| Wednesday | 5 AM–9 PM |
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–9 PM |
| Saturday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Linton Neal
Worst customer service I’ve experienced at a Dunkin. The cashier was sporting a Marijuana hat. Barely spoke at all. Sat down and was never told our order was ready. We were the only people inside. Ordered 2 chai lattes with cold foam and one with cookie crumbles on top. Well, no cookie crumbles and barely any cold foam. I hate doing a negative review but our experience at this Dunkin was not good.
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Warren York
They gave me part of my order and left. They didn’t ask me for payment for the order. Had items that weren’t added to my order. After waiting at the window for a while the lady came back and asked if I had a question, to which i responded that i had not received all my items or paid for any of it. They added the items and asked that i pull around and wait an additional 10 minutes or so for some hash browns..
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Monica Faust
I just left the drive-thru and the lady was really rude. I was rushed to make an order and before I could get the size I want out of my mouth she was yelling “what size” . Its not what she said to me it was the tone she said it in that made it an rude and disrespectful transaction. Once I told her I didn’t want the order due to her being rude, she then in a rude tone said okay whatever you have a good day.
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Jonathan Stewart
Worst customer service ever! Ordered croissant with cream cheese on it. They won’t make it! Bz the lady claims this will brake the croissant. I buy same order everyday never had this problem. This location is to lazy!! Never coming here again.
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Brittany Malcom
So bothered they have to work. Huff and puff and every request. The bigger girl that works at the window with tattoos looked disgusted she had to walk 5 foot to bring my drink after telling me to pull up. I’m a Dunkin girl, but I’m Madison I’ll stick to Starbucks..
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Krystal Harrison
BEST DUNKIN EVERRR!! Janet and Nix are amazing and know my exact order every time I come thru! Couldn’t ask for better customer service
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Latasha Walker
Stopped by this store on my way to Dublin. Great service and very attentive. The donuts I asked for, the young lady advised me that they were probably going to be hard. She let me know which ones were still good (it was about 8pm). I also had a hot chocolate (very delicious) and my boyfriend had the cookie batter cold brew (made to perfection). The cookie butter cold brew was so good, I was trying to take it from my boyfriend. Thank you to those ladies!
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Eileen Milazzo
Ordered one donut and hot coffee. Coffee was cold, half filled & parking lot was empty but lady on speaker rushed me and my order. She was rude both over the speaker and at the Pay window. Contacted corporate and nothing has been done and never heard from the franchisee. My family and I have boycotted this restaurant. Similar to the reaction of the franchisee. No contact
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Chris Owens
Literally the worst customer service I’ve experienced. Placed a mobile order that said it would be ready at 11. I got there and the girl literally said they were closed and I couldn’t get my drinks. I said can I get a refund and she said she didn’t deal with the app and I would have to come back another time. Her name as “nic”. She had orange braids and was extremely rude. Seems like the norm for this place though.
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Robyn Kim
3 stars for food, 5 stars for the fast and friendly staff.
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