Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 565 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
300 Smith Industrial Blvd, Dalton, GA 30721
Phone: (706) 229-9770
Hours
| Sunday | 6 AM–9 PM |
| Monday
(Labor Day)
|
5 AM–10 PM
Hours might differ
|
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
Menu
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Photo Gallery
Reviews
Madison
Every time I’ve come here my coffee and order has been great and given to me quickly, however working in the customer service field I’m really disappointed with the customer service at this location. I come here often, a few times a week. I’ve never been asked how I was once. It’s always “what can I get you” “what else” never have a good day or a friendly smile or anything of that nature. It seems like they never want to deal with me I just got my coffee there right now and they went to hand me a receipt and told them I did not need it and instead of saying have a nice day the window is shut in my face. Ultimately the coffee and food is always good but I believe their customer service needs work as there employees 10 times out of ten have been rude
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Anna Jones
Worst dunkin ive ever been too. Had to repeat my order 4 times before she got it correct. I asked for a medium vanilla ice latte with one pump liquid sugar and cold foam and mind u ive worked in customer service for 5 yrs so i spoke very clearly and she continued to repeat back caramel ice latte. Once we got to the window they refused to give me a receipt and never put a sticker on my cup of my order as well as gave me an attitude and said we were very rude. ?? How was i rude when we were given attitude from the start? All i wanted was my coffee correctly made. I WILL NOT BE GOING BACK THERE. Ill go to a different location or starbucks across the street. Yall need to be shut down for how bad the customer service is as well as u never get anyones orders correct.
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Scott Colding
The Hot Chocolate and Donuts were Great as usual! They can get pretty busy at times but the like usually moves pretty fast. It’s definitely worth getting the Dunkin App, you can order ahead plus it’s real easy to get free stuff through it also. You won’t regret the visit!
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Jasmine Roman
The reason I went was I had a coupon on the Dunkin’ app ended paying more than expected she didn’t even apply the coupon. Not sure what happened but I was very disappointed.
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Casey Adams
Service was absolutely terrible. No “can I help you?” “Can I get you anything else?” “Thank you!” “Come back.” Not even a smile. They talked while I was ordering. Food tasted good, looked horrible. They handed me a wad of DIRTY napkins. Gross.
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Will Harrison
Super clean Dunkin Donuts with a friendly staff right that’s right off the highway in Augusta. I’m amazed at how many different coffee/tea drink and donut combos one can aquire in one place! They even have ghost pepper flavored donuts. ️ ️ ☕☕
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dawn bostic
The donuts are great as long as you get there early. Or save yourself the middle man & get them from BMG Bakery in Ringgold. That’s who makes & delivers their donuts.
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K B
Trash. The girl who took our order had to ask twice what we ordered. Sat there in silence half the time because she didn’t ask if we needed anything else. I eventually had to say “hello?” And they STILL got our order completely wrong.Not the first bad experience I’ve had here. Gave them the benefit of the doubt today but look what happened..
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Brittany Lynn
They are very nice and they always get my orders right and they are very Cheap and affordable and that’s why I stopped going to Starbucks and Dunkin always has more new flavors
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Diana Allen
This location is awful. We were there tonight around 6:35pm, and were also the only customers at the time. We placed our order through the drive thru, and the employee clearly sounded like we were an inconvenience. Well, once we got to the window we noticed that the employee that took our order was stuffing a bagel in her mouth. We immediately saw another employee hand her our coffees. We sat there and waited as she continued to ignore us, eat her bagel, and take the other drive thru orders that have now built up behind us. We ended up driving off because we were so aggravated with the lack of professionalism at this location. Definitely don’t recommend.
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