Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 827 reviews, the restaurant has received a rating of 3.7 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
2888 W US Hwy 90 Ste 101, Lake City, FL 32055
Phone: (386) 319-7903
Hours
| Saturday | 5 AM–10 PM |
| Sunday | 5 AM–10 PM |
| Monday
(Labor Day)
|
5 AM–10 PM
Hours might differ
|
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–10 PM |
Menu
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Photo Gallery
Reviews
Nicole Saunders
My husband and I went into Dunks this morning for coffee and . The donuts were fresh and looked perfect, and we both ordered iced caramel lattes, which were also perfectly made! The staff was Uber attentive, greeting us with kindness, and we didn’t wait a single second to be served. All in all, it was a five-star experience. Shout out to the dunking staff that was working this morning. You guys helped give our Sunday an incredible start!!
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Darlene Herold
This is my favorite Dunkin. It’s always clean behind the counter and out in the dining area. The manager takes great pride in keeping it clean she’s awesome. She has a great personality and so does the staff. Keep a good job up.
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DEBRA PORTER
Amazing!! We were headed back home to Orlando from Orange Beach. It was almost closing time and they offered to make us a fresh pot of coffee. The friendliest two ladies ever! Thank you for being so wonderful. We visit Dunkin Donuts across the country and this is one of the best experiences ever!!!
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Blackmambakila
It’s hard to even describe how chaotic this store is. Workers look like trash, Noone is ever friendly or will greet you and half the things on the menu they will tell you they can’t make. After seeing this I responded for a job interview for a General manager there because I know I can completely turn that store around. I wasted my day getting ready and going there for nothing. Even though they just posted an opening and scheduled me to come in, once I was there they said they don’t know about why I was there. How is that possible? They’re the ones that had me come in and posted the job opening. It boggles my mind how people that own these stores let them run to the ground.
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Sidne Mangham
I visited 3 different afternoons and they didnt have any glazed donuts. They said they run out so come in the morning. I came around 745am one day after hyping my son up about donuts and guess what…. they were out. So What time is best for yall? ♀️
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Befaithful Coker
Nice clean drive thru. Accurate order taken and food and beverage provided. I appreciate that service and look forward to this being the standard. I only encourage making customers aware of what you’re out of before they arrive at the window after placing an order and waiting for pickup.
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Carlos Rios
4 star because they not nave Cookies and Cream ice cream.
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russell shelton
Since new management they have gone down hill directly. Always mess up order cups of coffee are never full and this last time they used sour creamer.
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Joshua DaGreat
Water five minutes at the register for someone to take our order. They kept saying they’d be right with us, but never bothered to even lock in our order.
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Alexus Rossin
NOT EVEN WORTH ONE STAR! THEY ARE THE EQUIVALENT OF POPEYES. I ordered a sausage egg and cheese croissant. I paid with a card and upon receiving my card back I was not handed/offered a receipt. Mind you this was my second time going to Dunkin Donuts and they do not give out receipts unless you ask apparently. I didn’t check the bag at the window and drove off. After pulling off I realized I was missing the hash browns and figured I’d call and it would be a simple fix no problem. I called MULTIPLE times and did NOT get an answer and they were not busy. I went to work and asked a coworker if she would go by and see if they’d give them to her since I had been up there no longer than 30 minutes prior. She returned to work and said they wouldn’t give them to her because she “didn’t have a receipt”. I was furious at this point because I tried calling multiple times and no one answered the phone! Then when I went on my lunch break I returned to the Dunkin Donuts store and an employee came to the window and I began to explain what was wrong and she cut me off, walked away from me rolling her eyes, and I’m assuming spoke with the “manager” and the manager didn’t come to the window, turn around to look at me, or anything just shrugged her shoulders and the employee walked away from her and came back with a bag and said here you go and closed the window. When I looked in the bag before driving off, I was ENRAGED because they gave me soggy burnt beyond desire, hash browns that were OLD! As I stated earlier that was my second time going to Dunkin Donuts and it will most definitely be my last I will not recommend it to anyone else. I usually go to Starbucks and I was trying to try something different but I will not be spending anymore money at Dunkin Donuts in Lake City (even though it was a measly $7.99) because it is very apparent the environment there from management down to employees is unprofessional both in appearance and customer relations, lacking BASIC customer service skills such as their job duties, and downright utterly and completely detestable.
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