Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 64 reviews, the restaurant has received a rating of 2.2 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
890 N Miami Beach Blvd, North Miami Beach, FL 33162
Hours
| Saturday | 5 AM–7 PM |
| Sunday | 5 AM–7 PM |
| Monday
(Labor Day)
|
5 AM–7 PM
Hours might differ
|
| Tuesday | 5 AM–7 PM |
| Wednesday | 5 AM–7 PM |
| Thursday | 5 AM–7 PM |
| Friday | 5 AM–7 PM |
Menu
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Photo Gallery
Reviews
Mauricio Vidal
It’s situations like this when I wish a zero star review existed. I went here with my gf to pick up a mobile order and wound up having a horrible experience. The drive thru crew this morning must’ve been failed comedians because those two were playing around like two toddlers in a play pen. The black guy taking our mobile order handled our food with so much disrespect and malice as well. We had our dog with us and our request for a pup cup was received with very unprofessional mannerism. Either his training was inadequate or most likely his intelligence was because we also got an obviously different muffin than what we had ordered (warmed coffee cake). All our food was handed to us very cold and it really ruined our morning. Despite all this, the lady up front was very kind and understanding. She made things right, but her kindness can’t rectify the barbaric experience we had with that clown in the drive thru.
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joao De Nacimiento
The staff here are terrible. One lady is always on her phone talking and cursing with someone.Then she gets angry when you ask her where your items are. My order was behind the counter. You really expect me to reach over and grab it. How about you get off the phone and do your job accordingly. My advice to management fire your weekday afternoon crew. Their ruining your business. As is clearly evident by the reviews.
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One More Rep
I got off of work, and wanted some coffee before working out. So I stopped by this location, like I’ve done many times before. This time it was a woman working the drive-thru, and she gave me the worst service that I’ve ever received from any drive-thru. She asked me, “if I were going to say anything?” I told her, “normally you guys speak first.” Then when placing the order, I asked about the price of an item, and she said, “the price should be there.” I told her that, “if I’m asking you about a price, that means that I don’t see it.” After that discussion, I told her that she’s rude and not to worry about it, I’ll just go somewhere else.
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vico vico
Even tho this is a new location and they don’t always have everything in stock, Daylen, this kid has the best customer service, he is professional, but friendly just a perfect combination. Needed for fast pace, restaurant business. I see this dunkin’ growing and inside it’s nice.
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Jessica
Staff do not understand simple no bacon. Very rude staff members. I hate coming here it was just the nearest but never again this place needs to change staff new location should not be this horrible.
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Hanifah Amin
Everything about this store is not good. They always don’t have this, don’t have that, n the staff are just having their sweet time making orders which they aren’t really making it. Had to wait so long for the order when I just asked for 2 donuts n 2 drinks.
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Isabella F
This morning I went to order a simple Iced caramel coffee and was waiting at the drive thru speaker for 10mins just to order then waited another 10 for the person infront to get receive their 1 drink. I understand they might’ve not had enough staff but then to wait another 7mins at a closed window and waiting almost 30mins for a small iced coffee is ridiculous.
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Gauchalinda Camoello
Today 7/27 I got intoxicated and vomit me and my son after drinking a vainilla iced coffee. Milk or cream
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Rachel
Great customer service at this Dunkin Donuts. Favorite place to stop by during my errand runs. Every time I order my coffees, it is made to perfection.The employees here are great listeners & very respectful.
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Crystal cakes
Staff is disgustingly RUDE! Food ALWAYS COMES OUT TERRIBLE NEVER FAILS , bagel poppers come out soggy! Mushy! How do you mess up east premade food so bad! This place is JUST TERRIBLE! They need new staff from top to bottom cus what they got AINT it! Miserable staff! It’s too early to be so nasty in the AM
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