Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 312 reviews, the restaurant has received a rating of 3.6 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
11609 S Cleveland Ave Unit 38, Fort Myers, FL 33907
Phone: (239) 337-9990
Hours
| Saturday | 6 AM–7 PM |
| Sunday | 6 AM–7 PM |
| Monday
(Labor Day)
|
5 AM–7 PM
Hours might differ
|
| Tuesday | 5 AM–7 PM |
| Wednesday | 5 AM–7 PM |
| Thursday | 5 AM–7 PM |
| Friday | 5 AM–7 PM |
Menu
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Photo Gallery
Reviews
Natalie Shipley
Used to be my favorite but the last two times our lattes were filled with coffee grounds. Look at the bottom of your cup before driving away
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Megan Morales
Awful. Was so disgusting and the girl had her phone plugged into her headset and was talking about Snapchat to someone on it while I was trying to place my order. The manager Lisa is apparently no longer there. I won’t be returning
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G. R. F.
Iced Coffee was great! I ordered something I thought it would be something else but it did tasted great just texture didnt like but because I don’t like toasted or crunchy food period, not their fault. I recommend definitely
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JelisaNailz Shipley
Ashley was rude and didn’t listen when I asked for extras. I am willing to pay just want my order right the first time. New girl was very pleasant!! No apologies for messing up my order
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Bob Tee
One of the slowest DD’s I’ve ever visited. One of the people in my group had to look up online how to make one of their advertised drinks and explain to the employees how to make it. The drinks were good but not because of the employees. Take a trip down to the next store if you’re interested in quick service.
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Cassandre Jean Francois
Kevin and the other two ladies who work in the morning are fantastic. They have excellent customer service skills. I will always go there for my drink. They always make it just the way i love it. The other dunkins in the area just gave me a nasty iced coffee for a cappuccino. If you want the best customer service, the best coffees , & the best everything else do not hesitate to go to that location. Good job guys ❤
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Iris Ramirez
I just had the most bizarre experience here. I was waiting for quite a while at the drive through front sign at least 2 minutes while another car was at the window and I was wondering if the store was even open because the front door is locked. But then I saw coffee being passed to the car in front of me. I was waiting a good 6 to 8 minutes when I heard a little voice behind me and I realized oh my goodness I was probably supposed to place my order there and I saw two cars behind me so I couldn’t back up to do it so after all my waiting I pull up to the window. And the strawberry blonde freckled faced young person claiming to be a manager said no I will not serve you you should have placed your order back there, “I told you to wait”. I told him nobody ever spoke while I was there, nothing happened it was several minutes and I didn’t realize that that was a place to place an order. He refused to serve me.
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Linda Gaither
This time I only ordered a Large Hot Orginal Carmel Craze Signature Latte. Sometimes they get it right or times it’s a complete disappointment.
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Tree Tietsort
Not as warm and friendly as it used to be. Selections seem slimmer, and I just don’t feel happy going in anymore. At least it is still clean. I am so disappointed. This place was the reason I started going back to Duncan.
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Aly P
I won’t bore you with a list of reasons not to come here or use Dunkin products. That is just not my angle. The problem is not simply that this store that has terrible customer service and their employees act like we should thank them simply for showing up to work. Unfortunately this is just a common issue amongst all Dunkins across the board. There are at least 5 different ones on my way to work and I have visited them all and they are no different. The customer service is definitely the worst part of this chain. Dunkin just do a better job of training your employees and remember with out us (paying customers) you wouldn’t be in business. I write this review as is sip my Grande Mocha from starbucks that is not even a minute away from this location. and the only one on my way to work.
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