Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 95 reviews, the restaurant has received a rating of 3.1 stars. Price $
✔️ Dine-in ✔️ Takeout ✔️ No delivery
Address:
Fort Pierce Service Plaza, MP#144 Fort Pierce, Port St. Lucie, FL 34986
Phone: (305) 267-8510
Hours
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday
(Labor Day)
|
Open 24 hours
Hours might differ
|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
Menu
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Photo Gallery
Reviews
Priscilla Bhalai
If I could rate this Dunkin’ on customer service 0 stars I would. I was in line for 30 minutes ordered a few beverages and and donuts and bacon. I was with my 3 children. There was a white woman with glasses and tattoos who I observed for an extended amount of time completely disrespect customers for asking if their items were ready. When I realized my son’s bacon didn’t come out yet I asked her if any of the bags were mine and she stated that “she doesn’t know and to pay attention” it’s not what you say it’s how you say it! Her tone was disgusting and rude!!!!! She then threatened me and said if I-wanna go we can go (meaning fight) I extended the invitation cause she met the right one today!!! She’s completely disgusting and her attitude is disgraceful! As a person who works in customer service this was the most disgusting impression to leave on customers! She needs to be terminated absolutely horrible! She needs to learn how to treat people. This don’t happen at Starbucks!
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Jaritza Lopez
I stopped on my way to an appointment the cashier Jozanne took the order never told me the total I had to look at the display that was facing down. She then continued to speak with Jean it took a few minutes before she gave me the recipe they just continued their conversation as the kine behind me continued to get longer. Once my recipe was given to me it took 15-20 months to get a wake up wrap and bacon egg and cheese. Mind you there were people that ordered before me that were still waiting as well. I asked for an update on the food and was told it was coming. It took 10 minutes for them to finally bring out the order. Horrible customer service!!!
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shanpixels
This place is always very busy, that’s why it takes a long time to order and to receive your order. The owners of this franchise need to come up with an idea to redesign the front desk to speed up the process and add more employees specially for the rush hours. DD is a very popular brand and people will keep coming for their donuts and coffee but for how long? I noticed that the one star reviews are increasing and catching up with the five star reviews and that’s not good!
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R4F4
What to say about Donkin’ Donuts at the Port St. Lucie-Fort Pierce Service Plaza?
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Georgetta Dixon
Thank you guys for your patience with making my order. I would enjoy it even better if the menu had a chicken egg and cheese sandwich. But I appreciate my special order.
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Alexis Begin
Excellent service and the gentleman making my drink was so kind and made an effort to remember my name and stuff, but I got very sick after getting coffee here, didn’t make for a very good trip on the road after that
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Sapir Beck
If I could I give them ZERO stars .
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Tatiana raqueld
Normally takes 5 mins to order and receive. Unfortunately they have been understaff and are taking longer than 10 mins to get to my order. I would highly appreciate if they were staffed with more employees to help pick up the pace.
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Joseph Vitale
Worst customer service experience I have ever had at a DD, and that says a lot. I attempted to use my free beverage through the app. The guy behind the counter muttered multiple times, I could not understand him as he looked off on the distance and wouldn’t speak directly to me. After 4 times of him muttering, I figured out he was saying, “I dont take that.” Still I had no idea what he was talking about. Then I figured oh he must be talking about the app, which I asked him and he didnt respond, I then walked away.
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theHustle_21
Vincent is extremely rude. Cussing in front of children. Customer service terrible.
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