Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 36 reviews, the restaurant has received a rating of 2.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No delivery
Address:
426 AL-69, Hanceville, AL 35077
Phone: (256) 615-6178
Hours
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–9 PM |
| Saturday | 6 AM–9 PM |
| Sunday | 6 AM–8 PM |
| Monday
(Labor Day)
|
5 AM–8 PM
Hours might differ
|
| Tuesday | 5 AM–8 PM |
| Wednesday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
Voodoo Trucker
This Dunkin’ Donuts is located inside the Petro Travel Center in Dodge City, AL off the I-65. I was thoroughly impressed with the staff at this store. They were very friendly and served my coffee drink in record time. As well the store was well stocked and super clean. Enjoy and safe travels!!!
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K
I am OBSESSED with Dunkin, but this one is a disgrace.
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The Fish
Shame on the young staff. Playing around not paying attention, I’m ignoring customers standing at the counter as if customer was not there while they giggle and enjoy their laughter in a hidden little corner where customer has no access to see their fun activity. PLEASE REVIEW CAMERA VIDEO FOR 3/6/23 3:30PM
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Autumn White
The coffee is always great and so is the staff but today I got a wrap and it was literally still frozen in the middle
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Noah Hoppe-McQueen
I know things can be hit-or-miss staffing-wise these days (I mean who isn’t feeling burnt out?) and there have even been a few decent experiences at the this Dunkin (we pass by this gas station quite a bit), but more often than not the staff are rude and the products are half-prepared.
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Maegan Green
A lot of places are understaffed so I won’t even comment on the drive thru always being closed… or having to wait 20 minutes for a coffee. What does make me mad is when I wait 20 minutes to be greeted rudely. I feel like I’m very polite(even after waiting)but the old lady at the drive thru couldn’t even say your welcome. They don’t know how to make coffee. They really need to hire some better workers. I love dunkin and I travel a lot so I’ve been to a bunch of them. This one for sure takes the cake for being the WORST. If you want coffee I suggest you just go to the jacks across the street until they hire some better workers.
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Audreyann Stephens
We went through the drive thru , and all they did was laugh, and say “because of the rain their stuff was messing up. “ We ended up just leaving, because they could not even tell us the stuff we ordered without laughing. We won’t be back.
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La Donna Griffin
I’m a semi-regular at Dunkin Donuts,,, I go their for the hot and iced coffee. I always stay their and have my beverage, it’s a relaxing place to be. Some employee’s are always friendly, and they are fast and accurate with my order. Service and cleanliness has gone downhill. Several employees have quit because of Kayla and the way things are done, not done right. Some are not good workers, and aren’t supposed to stay behind counters and do nothing when have no customers. Should be keeping tables, booths and chairs spotless. Keep floors swept, spills cleaned up. Not wearing masks, Covid is still here, think about breathing over customers food and stuff. Things aren’t cleaned at closing, I’ve seen Amber put chairs on dirty tables. Doesn’t care about doing job right. Germs are spread when customer after customer sit at dirty tables and put hands on anything. Amber is not friendly, makes my beverages wrong everytime, makes them way she wants, and in wrong cups their supposed to be made in. Friend of Kayla’s was rehired after he would just talk to customers about 30 minutes or so, left other customers waiting. Took a lot longer breaks than allowed. Also not a good employee. I’ve observed everything. I used to work in the restaurant business, I know how things are supposed to be done. Things need to change, for the better. Not a clean place. Mike is really nice and a very good employee! Thumbs up to him. Also Nancy.
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Shi lo
Love Dunkin but if the old women takes your order be prepared for it to be as messed up as humanity possible. I come here everyday after class and have never gotten it right on the first make of it. Be ready to be there an extra 10mins I just asked for two different drinks and she combine them into one Frankenstein drink.
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A T
These workers get worst by the day. Haley Herald is an awful employee. No greeting or thank you and she had the worst attitude of any DD employee I’ve ever dealt with.
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