Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 582 reviews, the restaurant has received a rating of 3.9 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
7114 Kingston Pike, Knoxville, TN 37919
Phone: (865) 212-9906
Hours
| Wednesday | 5 AM–9 PM |
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–10 PM |
| Saturday | 5 AM–10 PM |
| Sunday | 6 AM–8 PM |
| Monday | 5 AM–9 PM |
| Tuesday | 5 AM–9 PM |
Menu
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Photo Gallery
Reviews
Alexander Franklin
Got an iced cappuccino and received a cup of frothy milk, absolutely no coffee. On top of it there’s no ice at all IN A ICED DRINK. Worst $5 spent in a while.
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Renee
This is the BEST location I have ever been to. The ladies who are there extremely early during the week are the nicest ladies and always so cheerful.
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Demetria Wilson
Ive tried giving this specific Dunkin a chance , but the crew that works in the morning every morning sucks . They’re rude , they rush you and they don’t listen to orders correctly . Not only is their customer service trash but the drinks they make is trash as well . They can never get an order correct . It’s sad that the best time to go there is in the evening. Today was my last day going . How come everytime i order I gotta have them re make it at the window ?! Because they don’t listen . Yeah never going back ever .
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Destini Lynn
Everytime I go there the employees are rude and they never get my drink correct, I have to yell at the speaker just so they can hear the order. They constantly mess up and when you ask them to fix it they look at you like you’re stupid. The manager was rude and unprofessional, I highly suggest going to Clinton hwy or cedar bluff to get Dunkin
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joey
Walked in lobby, waited, waited, waited, walked out to someplace else. I thought a key to good business was customer service, hard to achieve when nobody waits on you. 6-3-23 about 11am.
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Ellise Parman
I order on the app, and the drinks here are always great, but the food is hit or miss. Today I ordered a sausage, egg, and cheese croissant, but there was no sausage in sight when I opened it up.
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Randy Grim
Constantly run out of doughnuts early like 9am early. Staff all but ignores you if you go inside. If you get a doughnut its not good its small, over baked, walmarts are better and cheaper at this point.
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Nicole Tate
Their drinks are delicious and cheaper than Starbucks when they’re made properly. Unprofessional, disorderly and unapologetic when they consistently make mistakes.
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Mackenzie Cochran
i go to this dunkin at least once a week in the morning before work and they are literally the best dunkin in knoxville. the service is so fast and everything i have ordered has been perfect.
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Kara Sims
If I could give it zero stars I would. This is the worst DD in Knoxville. I have given them several chances and finally just gave up. Drinks are never made correctly, service is terrible. I honestly have no ideas how they are still open.
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