Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 125 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ No-contact delivery
Address:
757 N Main St, Crossville, TN 38555
Phone: (931) 281-1549
Hours
| Wednesday | 5 AM–10 PM |
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–10 PM |
| Saturday | 5 AM–10 PM |
| Sunday | 6 AM–9 PM |
| Monday | 5 AM–10 PM |
| Tuesday | 5 AM–10 PM |
Menu
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Photo Gallery
Reviews
Ricky Robinson
Worst place ever! It’s a brand new store, but has the worst leadership ever. They never get your order right, and take forever.
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Rhonda Selby
They seemed to be alittle short on staff and there was a issue with my breakfast sandwich but they corrected it and refunded me. I will try them again. Even gave my little one a donut for her birthday, that’s where she wanted to go for her birthday breakfast. thank you it was much appreciated.
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Dustin Nelson
As soon as I pulled up to the intercom, I wasn’t greeted. The first thing said was. ” we don’t have food, so the list is short.” I placed my order and was just told “pull around.” No total or anything. When I got to the window, the older woman taking orders was complaining already. They had gotten the order wrong, and when I mentioned the coffee wasn’t right, she complained again saying “at least I saved .25$.” I acquired my items and drove off without saying anything only to realize she didn’t give me my drink. At that point, I didn’t even want it. This is the third time I’ve run into this woman working, and she is absolutely horrible at customer service. I’ve tried to let it go, but I don’t want anyone else to get this horrible service. Go to grinderhouse right down the road.
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Paul Martin
Makes McDonald’s look like a 5 star restaurant. They’re thieves and liars. Don’t expect them to get your order right and they’ll still want you to pay for it or they’ll just give your order to somebody else after you paid.
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Jael Rainer
Friendly and helpgul staff. Clean restrooms. Yummy donuts and food! And thank you so much for making sure to clean the drink machines. Lots of places don’t but i actually caught the staff cleaning today and was very pleased. No wonder my tea tasted clean and fresh!
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Millie Durham
The iced/frozen coffee was awesome, but the service wasn’t very good, we(just 2 of us) had to repeat our order 2 times then got to window they still had it wrong we were ask to pull up they brought our order with items missing. They had no other customers in the store or parking lot. The coffee was so good I will try it again hopefully service will be better.
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Todd Lyndaker
Have been here several times, just because of its good location/proximity to shops & stores. This place is consistently without question the worst Dunkin store I’ve ever been to. Have you ever heard of a Dunkin Donuts with no donuts???? That’s just the beginning for this place. Consistently out of various items, not enough staff…. a couple of times, only 2 or 3 people behind the counter working. Dirty tables and dirty floors is the rule and not the exception. I love Dunkin…… but this place has lost my business. Though, I may try back in 6 months and see if they have improved.
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Jonathan Foust
It’s got a line due to it being understaffed on purpose. Management can claim what they want about people “not wanting to work,” but they are the ones that understaffs the shifts. So beware of that, which is the case for most Dunkins across the U.S..
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Lani Aperans
This particular location is a go-to for my family, and for casual client meetings.
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Mel Copeland
We’re very busy when we stopped in, but the girl working both the lobby and the window managed to take our order, and get it right. Donuts were very fresh for it to be later in the evening.
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