Long-running chain serving signature breakfast items & a variety of coffee drinks. Based on 327 reviews, the restaurant has received a rating of 4.0 stars. Price $
✔️ Dine-in ✔️ Drive-through ✔️ Delivery
Address:
9584 Mentor Ave, Mentor, OH 44060
Phone: (440) 358-9770
Hours
| Wednesday | 5 AM–8 PM |
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
| Saturday | 5 AM–8 PM |
| Sunday | 5 AM–8 PM |
| Monday | 5 AM–8 PM |
| Tuesday | 5 AM–8 PM |
Menu
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Photo Gallery
Reviews
Mariah Salloum
Leaving this review based on the service. Very uncomfortable and strange experience. I believe the owner took my order. I believe he was a middle aged Indian man. He was very rude and seemed upset while he took my order. Very snippy with me for no reason. He did not say hello to me when I got to the window or anything. Normally I don’t write reviews, but if you’re the owner of this place, you are NOT setting a good example for how to treat customers. Maybe you guys could learn a thing or two from Chic Fil A…
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Arielle Anderson
Terrible. Waited in line for mobile order. Food, burnt. Drinks, gross. It wasn’t made as requested. Mornings, suck. Yeah, I understand Dunkin’ lines are always long. I get it. I come to Dunkin’ all e time, but this one is the first one I’ve been to where they completely close the dining and then now you have people that do online order and that have work. We use online for a reason, to not stand in the line or at least not have us wait 30min for coffee. Closing the dining is stupid. Why not open the dining to people that have online orders only. Do better.
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Kate Stavnicky
Both the women working there are so sweet and happy. They make my morning every time I go! 10/10 service!
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alyssa renee
Ordered a large latte drink and it was so filled with ice I could barely put my straw in. Drink was delicious but I feel like I was shorted product because of the ice. I normally don’t ever have problems at this location so maybe just a fluke.
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Philip Hunt
I work here and everyone is nice and works hard!
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Saiydah Weems- Sholanke
Jessica helped me pick out a drink and it was delicious. She was very patient with me since I didn’t know what to order. I appreciate the great customer service!
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Samantha Habat
the staff here is wonderful! although the line may be long at some times, it’s because of short staffing. the lobby not being open is also because of staff issues as well as covid. they work hard to keep the line moving as fast as they can. please understand that there are certain times of the day that rushes happen, such as the freeway, any other food place, grocery stores, and this dunkin! things sometimes happen and mistakes are made, so please be patient with them. the staff here is caring, kind, and respectful!!
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Jessica Mayfield
This location seems to do really well with getting an order right the first time. Mind you I’m from Florida so I have only been here a few times since I’ve been here. I’m pretty disappointed that I can’t just walk in and get my to do order still. If an order is placed on the app you should be able to walk in for pick up. Each time I’ve been here there has been a line all the way around the building. Still, they do ok keeping things rolling and making good coffee!! 5 stars if I could have walked in to get my order instead of waiting 30 minutes in line for something that was already done.
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mike maehler
I stop at this DD every day and order the same thing every day. The staff in the evening are very polite and even though short staffed always try their hardest. It’s quite obvious that some people have no patience with waiting for their order. Here’s a tip, go inside and ask to help them out. Maybe you will learn what these young kids are going through and yet try to be polite.
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Debra Jesberger
My husband and I just about an hour ago just swung through the drive-through and picked up 2 donuts.
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